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Verified
5/5

2004-01-28

"Very happy with price, shipping and product.
Also a 1 year warranty is good.
"

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Overall quality of the company
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Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Verified
5/5

2004-01-28

"excellent service. Their merchandise prices are one of the lowest in the industry. We ordered a computer from this company for the very first time and we were wondering as to the end result- would we get the item, is it working or would somebody from the company would even help us if we have a problem? Well, the item came on time, was packed and shipped properly, we turned it on, works fine. We had a minor drivers problem, Emailed the company and we got the right response to the minor problem. We never encountered any problem with this company. No pressure selling. We were billed exactly the amount that they said. This will be our main place to buy for electronics and computer products."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-01-27

"easy to use internet ordering format, have ordered twice from this company. Both times I got my order several days before estimated delivery date. Items are well packaged and no shipping damage. Everything was as stated and works fine. Will order from this company again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-26

"Purchased 2 systems and everything is as good as gold. rock solid. we are very happy."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-26

"As IT manager for a professional service company I have now purchased 4 systems from MGEPCOnline. The assistance on compatability has been excellant and the shipping time acceptable for the type of systems I am building. The performance of these systems has been flwless to date. In summary I am very happy with the machines and the performance and will continue to buy my systems here.
Don Oakley
President
PCA Engineering INC
"

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Overall product shipping and delivery process

Verified
5/5

2004-01-21

"Great place to do business with. In the past two years I have purchased 40 computers as kits for my Computer Maintenance class to build. The components are good quality and play nice together. MGEPCOnline does beat the competitions prices by a great deal. Delivery is great, follow up is great. I will purchase here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2004-01-14

"I placed an order on a weekend, and the order was charged the following Monday. A week later it had not shipped. Tuesday (8 days after charge) I called to check on the status, they assured me it would ship that day. Wednesday I called to check the status, they said it would ship the following day. I asked about what they'd told me previously, and they transferred me to the factory. Factory told me it would possibly ship on Friday, but maybe the following Monday. They charge $100 for order cancellation, so I'm going to have to wait and see. Who knows when or if I'll get my order filled. I certainly won't be buying from them again!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Resolving problems
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-01-13

"We are a State Law Enforcement Agency and have purchased many computer components from them. They have been great to work with,and have fast service.

Glenn Lang
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2004-01-13

"i'm pleased every time i do business with mgepc. i have bought many workstations and parts from them and every one has arrived in ship-shape without hassle. prices are at their best. i'm satisfied purchasing anything from them because i know that i always get the best price/quality ratio. they aren't out for a quick buck either - they actually care about their clients. if they've had problems with a specific part in the past, they'll tell you & encourage you to get the next best thing instead of just selling it to you and taking your money. warrantys couldn't get any better either, 1 to 3 year parts/labor warranties for systems! how can it get better than that?? that just shows they stand by their products. customer service is excellent in my book. they've always been helpful & if they have to, they'll even call you back on their nickel to give you an answer. now that's dedication. and if there's ever a problem, they're always right on top of it."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free

Verified
5/5

2004-01-13

"Definately a great experience purchasing from this company. This website has the cleanest look and functionability I've ever seen. Even though I ordered the computer just before Christmas, I still got my computer fairly quick."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-12-16

"The support was top noch the tech was very knowelgable in helping me piece my barebone together and the price was very good considering I expected to more. Can't stress enough how good the service was here. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-12-10

"great prices have purchased many times and will continue to do so"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-05

"Outstanding service, PC was configured exactly as ordered and arrived promptly"

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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-28

"This was another one of our dealings with MGEPCOnline that, as always, went extremely well. Misha, the sales representative that we work with at MGEPCOnline, was EXTREMELY helpful and flexible with this last order for a new server. MGE worked with us to build us a server specifically for our needs, encorporating parts in it that were not available as part of the package to make it 100% compatible with the software to be loaded on it. Thanks again for another awesome experience. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-11-11

"Order to date shipment received a little slow, but packing was excellent! Overall an excellent experience. Their web site is great, pricing is decent, and no hassles or 'switch and bait' tactics. Supremely satisfied with the quality of my purchase, will defintely do business with these guys again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site