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MG Electronics

21 reviews
2.44 / 5


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Product & services pricing
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Return/Replacement policy:
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1/5

2004-12-04

"This company is the master of bait and switch. Advertising a Athlon 64 3800 w/MB combo on Pricewatch for 402. Price is actually 542 on their site. Companies like this deserve to be ripped. I did not complete the transaction."

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Verified
5/5

2003-12-12

"Hello Misha,
>
> Just a note letting you know systems arrived. I am pleased with the
product,
> and as long as we can keep the cost competitive, am looking forward to
> future business.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Speed of web site
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Verified
5/5

2003-11-11

"MG gets their computers form another source. The current source is good...previous source had some problems. When I had problems with this previous source, MG raised hell for me. Misha is great to work with. About the only complaint is that they didn't seem to stock many of the computers in Pricewatch."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2003-09-30

"This is the worst place to by a computer. Do not do it they are the worst people to deal with when you finally get you computer. when I received mine the motherboard did not work the sound card did not work and the ethernet card was faulty. When I spoke to the non-english speaking tech support named Joey he was rude and did not know anything about computers This company has about 7 different names so if you check with the better business buerau the first one might not show up be they are listed as a unsatisfactory company. Some of the names they go by are acicomputerstore.com
actonlinestore.com
americancomputech.com
newgenpc.com
acompinc.com
avapc.com
mgepc.com
pronetsale.com
pcsourceonline.com

Do not waste your money time and misery fixing the junk they sell
"

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Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
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5/5

2003-04-18

"I am very satisfied. I purchased a system by phone. The sales person was very helpful in choosing the configuration, and pleasant and professional in manner. My order arrived promptly. It was well-packed and complete. To my delight it was up and running in minutes and has been performing perfectly ever since. I'm satisfied that I got full value and more for the price. I look forward to doing business with them again."

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Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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5/5

2003-01-27

"I have to say this is best on line servies i have every had. Keep up the good work MGE.I ordered parts for an entire system (minus monitor)on a Saturday. The parts were in my posession by noon the following Wednesday. Everything was in the box and in excellent shape. When I had a question during the ordering process Customer Service was quickly on the phone and very pleasant to deal with.
Thank you.
"

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-01-26

"Message: to start out with, i have worked for IBM and solectron for a
number of years. and i would like to take the opertunity to thank your staff
for a good experience of purchasing and completing the assembly of this
system. i have been in the computer industry and i know the practices. i
know you usally only hear the bad things, and rarley hear good! i will
definatly be sending more bissness your way. the unit was assembled
correctly an shipped promptly, please convey this to your staff!!!
"

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Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

2/5

2003-01-25

"I am curious about the comments that followed my original from 1/26/03. The one individual mentioned he placed his order on a saturday. Funny his order date clearly indicates his order was placed on Wednesday 1/15/03????? Not at all happy at this time . My Order was placed on 1/15/03. I am really starting to regret this purchase. When I call to inquire as to when it will be shipped I am given a different ship date every time. Can any one explain?"

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1/5

2003-01-24

"Slowest processing and delivery I've ever seen. This is unfourtunate since they have good pricing and product selection.

UPDATE: Motherboard was DOA. I filled out the online RMA and emailed support and sales four days ago. No response yet. So now I waited forver to get the product, it's DOA, now I wait forever to get it replaced.

They charged my card to send a new board. They shipped it SIGNATURE REQUIRED in person so I now have to waste a vacation day just to receive my package. Their response was, oh well, take a day off. It's almost been a month since my order was placed and I still do not have a working system. Pathetic service.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
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Product Returns/Refunds/Exchanges

1/5

2003-01-17

"Wanted to buy a PC on 12/29/02, and I saw their listing on price watch. I called and they have informed me that they just sold out of this model which was Intel P4 2.0 Ghz.
I called again after the holiday, and the told me it’s sold out, and it will cost me about $100 to get that PC. The problem was THEY WERE RODE ABOUT IT, SO I GOT ANGRY AND DECIDED TO INVISTIGATE THEIR PRACTICES.
I noticed that they are based on Ohio, and they were six or seven companies with the same AD. I went to their websites, and to my surprise they all had the same warranty, shipping policy, and even the same sales team with the same East European accent.
STAY AWAY FROM ALL OF THEM, READ THE REVIEW IN THIS GREAT WEBSITE. DO NOT BUY FROM THEM.
These companies are as follow:
Antares Computer Systems, Inc.
PC Source Online, Inc
Act Online Store
MG Electronics
acicomputerstore.com
americancomputech.com
newgenpc.com
acompinc.com
avapc.com
mgepc.com
pronetsale.com






House Brand
Info...

Complete sys - Intel Pentium 4 2.0GHz. Win XP, 98, or ME; CD & Manual. COA. 3Yrs Wrnty; Life Tech! 128Mb, 30Gb ATA133 HDD, Video64Mb, Snd, 52X CD, FD, 10-100 LAN, Front USB, 4USB Ports, Mid 300Wt! All New Parts! Price: $272
MinOrder: 1

Ship 1 : $8.00 - 20.00
Updated:1/13, 1:57PM $292
AVApc.com
Info...

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***-***-**** - P.O.s accepted

OH
House Brand
Info...

Complete sys - Intel Pentium 4 2.0GHz. Win XP, 98, or ME; CD & Manual. COA. 3Yrs Wrnty; Life Tech! PRICE FOR PHONE ORDER ONLY, MENTION PRICE WATCH --128Mb, 30Gb ATA133 HDD, Video64Mb, Snd, 52X CD, FD, 10-100 LAN, Front USB, 4USB Ports, Mid 300Wt! All New Parts! Price: $270
MinOrder: 1

Ship 1 : $10.00 - 22.00
Updated:1/13, 1:57PM $292 PcSourceOnline.com
Info...

***-***-****
***-***-**** P.O.'s accepted

OH
ACT Online Store
Info...

Complete sys - Intel Pentium 4 2.0GHz Socket 478. Win 98SE/ME or XP. COA. 3 Yr Wrnty; Lifetime Tech! Phone order price, Mention PRICE WATCH --2USB, 128Mb, ECS, FD, 20Gb ATA100, Video64Mb, 52X CD,Snd, 10-100 LAN, Mid 300W.Front USB! All New Parts! Price: $273
MinOrder: 1

Ship 1 : $20.00 Flat Fee
Updated:1/13, 10:09AM $293 ACT Online Store
Info...

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OH
House Brand
Info...

Complete sys - Intel Pentium 4 2.0GHz Socket 478. Win 98SE/ME or XP. COA. 3 Yr Wrnty; Lifetime Tech! 2USB, 128Mb, ECS, FD, 20Gb ATA100, Video64Mb, 52X CD,Snd, 10-100 LAN, Mid 300W.Front USB! All New Parts! Price: $275
MinOrder: 1

Ship 1 : $20.00 Flat Fee
Updated:1/13, 10:07AM $295 NewGenPC.com
Info...

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OH
PC Xperts
Info...

Complete sys - Intel Pentium 4 2.0GHz. Win XP, 98, or ME; COA. 3Yrs Wrnty; Life Tech! 128Mb, 20Gb ATA133 HDD, Video64Mb, Snd, 52X CD, FD, 10-100 LAN, Front USB, 4USB Ports, Mid 300Wt! All New Parts!
(Part - BGFGHFD) Price: $297
MinOrder: 1

Ship 1 : $0.99 Flat Fee FedExUn
Updated:1/6, 1:27PM $297.99 PC XPERTS
Info...
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Would you trust them? I don't.
"

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5/5

2003-01-11

"placed a barbone pc order with MGE last year and rec'd unit in timely fashion and packed well. after i installed my components and windows, pc booted and has worked fine ever since. i'm getting ready to buy 2 more now, but obviously a little concerned about what i'm reading here."

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1/5

2002-12-13

"Do not buy from these people. They are disorganized and unprofessional. They do not respond to email and they do not return calls (and you always have to leave one because they understaff their office).

It should be made known that this comany is just one of the many illusory instances of alvio.com, which everyone knows is a poor company. I only find this out when I call their number and it's alvio reps that answer.

Ever since I got my system from them about a year ago, it's been spotty, and only a buying a new DIMM alerted me to the fact that the original DIMM was faulty. Fortunately, it was under warranty.

Well, I sent it back, and when I hadn't heard for two weeks from them, started calling. Turns out they sent it to the wrong address. And now they won't send me a replacement--I can't even get my original, broken DIMM from them.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
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1/5

2002-09-16

"MG Electronis refused to honor price advertised on Price Watch. Salesman Gary said that a new shipment arrived and the price increased. Item was ECS K7S5A motherboard with Athlon XP 2000. Advertised price $155 plus S&H = $166. Wanted to sell to me at $169.71 + S&H = $181. I bought from a company who sells at the price they advertise. He said their price would change later on price watch. Thanks, but No Thanks!"

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5/5

2002-08-19

"I'm glad I never read the comments listed on this site before i ordered or i would have missed a great PC! they had problems with credit card ordering, but that was sorted in a couple of days. pc was delivered ahead of schedule, well packed, and everything works straight out of the box. Excellent PC, and the cheapest i could find.
Brendan
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Overall technical support
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2002-07-30

"I called to place an order and also made the mistake of mentioning pricewatch.com. After I mentioned pricewatch.com everything I saw on pricewatch was "Out of Stock". The sales person was extremely rude and he hung up on me. I will not order anything for my company from this company. The place obviously must not want to sell the products at the advertised price. I will also recommend to all of my customers and friends to stay away from this particular company. The sales people need to learn some manners. Of course there will probably be no need I'm sure they will be flipping burgers when their boss finds out how they act."

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