"They took care of the order very well."
"They were extremly helpfull in getting me the correct part."
"Excellent experience. The people that helped were polite and knew what they were talking about. "
"AMAZING service WOW. From now on I will buy everything I need for my mini here. All the parts ordered were double checked by the seller to insure I got the right stuff. Order was shipped to me very quickly. THANK YOU!!!"
"fast delivery, very happy with product"
"Where to start? First, finding the parts using the website was relatively easy considering the Mini is an import. (Maybe because I have automotive experience and I have a Bentley manual, I had an advantage.) The discounted prices and the reasonable shipping charge are big pluses. We live an hour from the Charlotte Mini dealer. Beside the fact that their parts department never answers their phone; when I compare their pricing and factor in the cost of gas to drive there, ordering from Mini of South Atlanta was more cost effective. Plus, it's more convenient to have the parts delivered.
Beyond that, the service has been outstanding. Placing the order was easy, it arrived as promised. It was packed properly and it was correct.
Since my initial order, I have asked several questions via email about other parts. I've received prompt and clear replies from both John and Julia. They've even put up with my ranting.
"
"It's not my first time shopping at MINI of South Atlanta , and as usual their service is great if you call in ,and if you use the online store it's very easy to find the right part , all and all a great site, great shopping experience ."
"I live in the Metro Orlando Florida area and the prices for dealer parts is 30-40% less at Mini of South Atlanta. I really enjoyed the experience in doing business with this dealer. I will most definitely purchase most if not all of my parts from them in the future. Thanks for the great service."
"I ordered my part over the internet and the4y started the follow up and kept the communication on going through the entire time, between order and receipt of part. Very nice to be kept in the loop."
"I could not get anyone to reply to any of my three emails to confirm that I was ordering the right part. When I did speak with people they referred me to go online to order my part. I wanted to get the repair done by the dealership that we purchased the car from originally. The day of the scheduled repair I had taken off work to drive the three and a half hours to the dealer. I called before I left to verify the part had arrived the day before as planned. It had and they shipped it via UPS to my house, which was nowhere in the plan. The order was marked for local pickup. There was no apology given. Just a statement of, "I guess we should do a better job at marking those". I would think so. I then emailed to state my dissatisfaction. No reply. I will never go to Mini of South Atlanta again if at all possible. I will not give them another dime of my money. I hope this is not how all service departments for Mini are run. By the way, we bought the car in December. Not the best first impression of the company. "
"Great place for OEM parts! Will shop from again :)"
"Painless way to order and get the parts I needed. Shipping was less than the gas, tolls, and time I would of spent driving to my local dealer, local being a 60 mile round trip in Chicago traffic."
"Staff was friendly. Had a part that would not fit my vehicle, they called, corrected the item and shipped. Got it quick. Very, VERY satisfied!"
"Had what I needed at a competitive price, and rapid delivery"
"I recieve an excelent service every time I order, either thru the internet or by phone. My last order was delivered within three days. "