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MK Wireless

14 reviews
1.00 / 5


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Verified
5/5

2012-09-22

"my order was perfect, got what i ordered and got it in less than one week. Ordered one cover for a Pantech Swift and one cover for a Samsung Magnet. I'm very happy...."

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Verified
1/5

2012-04-13

"Absolutely horrible company !!!!! Total ripoff. I ordered 4 phone cases from these clowns and a month and a half later still being told that they are on back order. When i asked for a refund I was told that I have to wait for the items to come in and they will gladly exchange them for me...WTF !!!! Filed a complaint with the BBB and with the Attorney General's Office."

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Verified
1/5

2012-01-25

"I have never been so disatisfied with a company in my life! I order three cell phone cases 11/27/2011 called because by January 18th 2012 I still had not received my third case. The lady I spoke with check with the shipping department and said they had it in and for the inconvience she would send me a free case. When I got the cases in the mail they had sent the wrong case and a cheaper one than I had order orginally. I called to say I wanted my money back since I didn't get the case I wanted and Dave "customer service manager" said since they sent me a free case that should make of the difference. I told him I didn't need the 4th case and I didn't want it I just wanted my money back from what I paid for. He had the nerve to tell me I exchanged the case over the phone which I NEVER did and that I was lying and if I wanted my money back I needed to send the fourth case back at my own expense. They are an awful company who lie and steal money from people. After reading these reviews that is oviously what they do to scam people out of money is send them cheaper product than they even order or not send the product at all!"

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Verified
1/5

2012-01-17

"Terrible! A scam! I ordered the pink S1300 Melo Cover, Product Id#: 13578. I received Product Id#: 13577, a different cover that is dark hot pink. I called them and told them they sent me the wrong product, and they told me it was the only product they had in so they sent me what they had and charged me for it. They refused to refund all of my money and they refused to send me the product I ordered. They also refused to send me another color of product. The e-mail address for them does not work. I finally got through to them after 3 calls and over 1/2 hour on hold."

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Verified
1/5

2011-08-10

"they suck big time i will never buy anything from them and i will be postin bad things about them all over the net so all can read before they get f>>cked to never got a email about my order had to call to find out in back order but on the webpage it says they will let u know if there is anything wrong with the order they would call or email never did any of what they say never buy there i promise u they suck so bad should not be in business"

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Verified
1/5

2011-07-13

"This company is absolutely HORRIBLE !! I really wished I would have researched this company before I bought from them- They were quick to charge my creditcard, but very, very slow on sending my order. I'm pretty sure I got scammed due to no contact info. such as a WRONG BUSINESS NUMBER!! they have posted on their site which turns out to be some random guy's personal cell number. Do not, I repeat, DO NOT ORDER FROM MK WIRELESS :("

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Verified
1/5

2011-07-11

"Horrible!! I ordered 2 cell phone cases. MK charged my credit card right away and sent me a link to my order status. The status was NEVER available. After 2 weeks - I sent 2 emails inquiring on my order. Never received a reply. I finally called and after being on hold for 30 minutes - talked to someone who said one of my cases had shipped and the other was on back order and I should get it in a week. The first case did arrive. One month later - still no second case. Called again and they could not tell me an ETA. I requested my money back for the second case and the CS agent (HA!) tried to change my mind. I firmly said I would like a refund and I was hung up on!! WORST CUSTOMER SERVICE EVER!! Who knows if I will ever get my refund.... Not such a great deal in light of all the problems!"

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Verified
1/5

2011-05-21

"I don't recommend dealing with MKWireless. Received 2 of 3 items from an order. One item was not as described and not does work for my purpose, but for 9.99 I will not bother to return. I have not received the third item (an Otterbox tablet case) nor a reply to two emails concerning it. It is probably out of stock, but my credit card has already been charged. Order date was 5/10/2011 (today is 5/21/2011). I have ordered at least 100 items on-line and never had this problem. Yes, I've had items on back-order, but I've always received emails telling me so and giving me an eta."

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Verified
1/5

2011-04-16

"Wish I looked up reviews before I got scammed by MK Wireless... ordered a phone battery and a car charger, only got the battery... I guess i'll cut my $10 losses and not hold my breath for the phone charger. F**K MK Wireless."

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Verified
1/5

2011-01-22

"MK Wireless was quick to take my money on December 3rd for a leather cell phone cover and another item. Their site indicated items were in stock so I spent the extra money for 3 day shipping. After ten days, and still no product, I called the company. They said the case was on back order, but would ship the other item. Another ten days, and I finally received the second item, a stylus. First week in January, now over a month from purchase date, they tell me it's still not in, but expect it within the next couple of days. Finally after waiting over seven weeks and it's still not in stock, I requested a refund and to be refunded the extra I had paid for expedited, 3day shipping.
Imagine my surprise, that although they were very quick to take my money, they still have not provided my refund.
Stay away from this company. They will tell you what you want to hear to get you off the phone, (if you can get through), and their email responses make promises, stall and delay.
"

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Verified
1/5

2010-01-27

"I ordered a cover and belt clip for my phone.they took out $21.47 the next day and all i recieved was the belt clip,the cover was on backorder.I have sent 5 e-mails and tried calling the on the phone ,I have not been able to get in touch with them either way. It has been 46 days and counting,Stay away from this company"

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Verified
1/5

2009-12-30

"I ordered something simple...2 cell phone covers. My total was $24.97. The total was taken out of my bank account, but I never recieved a confirmation order from them. I waited 3 weeks until I finally decided to email them asking what was going on. I gave my information, and asked why I haven't even gotten a confirmation message, let alone why the phone covers haven't arrived yet. They emailed me back explaining the covers where on back order, and I can choose something different instead if I want, or I can wait 5-10 more days for the items to be shipped. I figured ok, I'll just wait. A month later, with no cell phone covers or response back, I decided to call them and ask for my money back. They seemed really generous and agreed they would send me a check for my money back. Now, yet another month later, still no check,no email, NOTHING. This place is a rip off and I HIGHLY suggest not buying from them!!"

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Verified
1/5

2008-10-24

"The worst company I have dealt with in a long time. Lies and deception and very slow. Stay away from this merchant!"

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Verified
1/5

2006-02-04

"Placed the order on 12/27/2005 for 6 items for 2 different cell phones .. received 3 of the 6 items on a timely manner and was told that the remaining items are on backorder. Since then, I have called and was told the items came in and would be shipped that day .. that was 3 weeks ago. As of now I still have not received any of my back order items, nor my monies if they are going to credit back my account. If you try calling them, there number is always busy .. if you fax them, they never respond .. if you email them, same, no response. I am now taking this to my credit card provider, Orlando's Chamber of Commerce and Florida's Better Business Bureau, for false advertisement, fraud and theft. I'm tired of playing games with these a$$holes.

3/7/06 .. still no responses or communications, monies not credited back to visa account. This is f**king unbelievable. This is one company I would NEVER DO BUSINESS WITH AGAIN .. and I WARN OTHERS.
"

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