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Verified
5/5

2006-03-03

"my order from mnpctech arrived quickly and very well packaged. i wish other online retailers put as much attention into serving their customers as they do.

ds
"

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Verified
5/5

2006-02-09

"Great quality items ant a very good price. Can't find these goods just anywhere on the net. Items were shipped very quickly and when recieved they were packed very carefully and were in excellent shape. Run out of one of the products that I ordered so Bill just shipped it when it became available again at no extra charge to me, he also offered me a refund if I would rather not waited. Over all A+ 11 out of 10 experience."

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Verified
5/5

2005-12-29

"I purchased the WoW case from mnpctech. The results speak for themselves. The case is amazing. The attention to detail and care put into the case were amazing. If you want it done right, this is the place to go."

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Verified
5/5

2005-11-22

"Awesome biz, great products. Fast shipping. Good pricing as well. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-11-06

"Bill answered emails quickly and allowed some customer input. Results are a work of art and worth every penny. "

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Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
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Resolving problems
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Making decisions on their own
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Being trustworthy
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Being knowledgeable
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Being easy to reach
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Overall customer service
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being easy to reach
Customer service being knowledgeable
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Verified
5/5

2005-10-08

"Purchased SC195 case, best case I've owned so far. Very pleased with his work on the fan cutouts, handles and wiring.
Shipping was less than 5 days and no damage to the case.

very pleased I would purchase from mnpctech again and plan to do so!
"

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Ease of ordering online
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Speed of web site
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Overall quality of the company
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2005-06-11

"I am a perfectionist and quality comes first....in my book!

I've been building and upgrading my own PCs for 10 yrs. and the items I've bought from MNPCTECH have met and/or exceeded my high standards!
"

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Verified
5/5

2005-05-18

"Very nice and helpful. The order arrived free of any damage."

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Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Customer service being easy to reach
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Verified
5/5

2005-03-09

"Unbelievable work! Top notch and highly recommended! Great communication via prompt responses to emails. I will be doing business with them again in about a week..can't wait!"

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Verified
5/5

2005-02-28

"WOW! Bill did a fantastic job with my case (Tsunami Dream Ultra Quiet with Tek Chain fans+Sonex+Mitron). This damn thing runs so cool and quiet that I never thought this would be possible with aluminium case. Bill's attention to details were perfect, very neat wiring and fan hole punches. This was an international order to Europe.

I'm more than happy with my case and already planning to order a second case from him for my gaming rig.

Highly recommended!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-02-13

"I ordered the modders mesh grills from MnpcTech on friday afternoon for my mod at
http://episteme.arstechnica.com/eve/ubb.x/a/tpc/f/77909585/m/815002857631/p/5
... He built them and shipped them by Tuesday! Much better than his 1wk quote time. Got the parts today!

I also ordered some 3/4" cable tie mount sets from them... no pictures yet as I plan on moding them in some way.

Parts came in a well packaged box... and craftsmanship was of high quality.

Definatly would order from him again.
"

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Verified
5/5

2005-02-10

"Excellent service. Bill took the time to take my system specs down, and make his recommendation, even going so far as to point me in another direction for my power supply needs.

The case arrived as ordered, and more than met my expectations.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-02-01

"I ordered a SC135 PC case from MNPCTECH and they where happy to customize it the way I wanted.

The case arrived quickly & without damage and after getting it all put together, it turned out to be the perfect case for my gaming rig. It has great cooling without a lot of unwanted noise.

They provide first class work with excellent service and I would not hesitate to order from them again.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-01-26

"I purchased the SC195 from Mnpctech, and I could not have been more pleased with the entire experience.

Bill was kind enough to answer a ton of neophite questions from me - most of which were actually answered on his web page, but he was kind enough not to point that out. He was patient with all the emails specing and made some great recomendations for other parts of the system.

The SC195 itself is an outstanding piece of work. I've not completed my build to compare ambiant temps with my other cases, but from the looks of things this case will be a fridge.

I got the case delivered in less than two weeks, and it was packaged quite well.

Mntpctech delivers the goods, and Bill is a pleasure to work with.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
N/A
Delivering products on-time
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-01-06

"I order a Mitron fan controller on the 16th with paypal and everything went VERY smoothly. Recieved the order in a couple of days. Later when I examined my fan controller there was a manufacturing mistake (No fault of MNPCTech's, or UPS. Product was well packaged).

I e-mailed Bill Owens, and I was suprised to recieve a friendly response a couple of hours later. By early afternoon a refund was sorted out, and I was back on track with my current project.

Just awesome. I will be doing business with them again, and again! Top recommendations for MNPCTech
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability