"the agent was very unprofessional"

"Since it’s 2018, I expected to have remote connected in simpler method!"

"I knew nothing of a company called Moni prior to this.The company appears to be ok."

"this s survey is much too long. Now annoyed"

"Very good. No problem connecting a nd no problem following representative's instructions."

"The phone tree can seem very long when you need to cancel an alarm etc."

"As always Moni was able to solve my issues with both parties satisfied."

"Great and professional experience."

"my unsatisfactory rating was with the 2nd rep. The first rep was good. The 2nd, I waited 20 min to have him answer the call and then I was unsatisfied with his cavalier attitude. If I was more elderly than I was I couldn't have corrected my issue and would have been charged $50 for someone to come out. That didn't make me happy."

"Customer service was easy to deal with and very helpful"

"My experience was outstanding ."

"Rep was great handling my call. However I just wanted to call in to make a payment on the automated system and it sent me to a Rep. Why did y'all change the number for bill payment?"

"it has been a good experience."

"$85.00 is ridiculous for a home visit!!!"

"Extremely difficult to reach customer service"