ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified MONI Smart Security Shopper
Verified
5/5

2018-05-09

"Have always received good service."


Verified MONI Smart Security Shopper
Verified
4/5

2018-05-09

"Wish my contract was over, monthly fee is too high."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-09

"The gentle man that I worked with was excellent. Very patient and informative."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-08

"everyone I spoke to was very thoughtful and helpful"


Verified MONI Smart Security Shopper
Verified
3/5

2018-05-08

"Its a good system just wish the speaker was louder and that It didnt have a 10 sec delay"


Verified MONI Smart Security Shopper
Verified
2/5

2018-05-08

"This company is ****. They trick us with their 3 year agreement and that’s not right. I will not recommend anybody to this company."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-08

"Thank you, my auto draft was reinstated, and questions answered"


Verified MONI Smart Security Shopper
Verified
4/5

2018-05-08

"With Moni it was good but scheduling with the third party was not good"


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-07

"Markus was very helpful but it took a long time to find the right web site then get into it to do what needed to be done to turn off the notifications. What he could not help me with and said I needed to call again or he could transfer me, but wasn't willing to do it at the time because we had already been on the phone a long time. My question is, why do we get charged more every few months and we're not even told about it ahead of time 'til I am surprised to see my monthly bank statement showing the increase? None of the other alarm services charge this month yet ours keeps going up and we've been long-standing customers. Seems to me us long term customers should get a break! Pls advise."


Verified MONI Smart Security Shopper
Verified
4/5

2018-05-07

"It was ok, but I have to keep calling every month to get a problem resolved. That is unsatisfactory when it comes to me paying my bill."


Verified MONI Smart Security Shopper
Verified
4/5

2018-05-07

"Representive was knowable but did give me the wrong battery number for my motion detector, but I had the right size at home"


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-07

"We had a great experience."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-07

"Solved my problem in a timely manner,"


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-07

"Very courteous, professional , nice. Thank you!"


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-07

"We had an alarm go off. Both my wife and I receive so many junk calls on our cell phones. As a result we do not answer calls from 800 numbers. It would be helpful if when you call the Caller ID identified YOU. Only when our daughter called us did we know we had a problem."