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Verified MONI Smart Security Shopper
Verified
5/5

2018-05-19

"I was satisfied with the professional manner of the agent who assisted me."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-19

"They were concerned about my issue and interested in getting it resolved."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-18

"Nice job of walking me through the procedure of changing my batteries in my motion sensor."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-18

"Agent had a strong accent. Hard to understand."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-18

"Experience with MONI for the call to get a certificate of use for the Insurance Company was great. The rep sent it via email and also instructed me on how I could do this on line."


Verified MONI Smart Security Shopper
Verified
4/5

2018-05-17

"she was up on all policies and equipment help to to decide that it would be better to keep moni while I am trying to sale my fathers place"


Verified MONI Smart Security Shopper
Verified
4/5

2018-05-17

"They keep raising their prices. They raised our price twice in 6 months. They do not check the equipment."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-17

"I believe with the second call,I talked to Phyllis. She was the MOST helpful in updating our info, and successfully changing our security code."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-17

"Answering promps were a pain in the ***. Much prefer to talk to a human."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-17

"The customer service rep was very knowledgeable and patient with me as we worked through trouble shooting my doorbell camera. She was extremely helpful and very kind."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-16

"Once I got through to technical support, the support person was very polite, knowledgeable, and determined to resolve my issue."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-16

"the experience was very good"


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-16

"I am very pleased with my Moni and would highly recommend this security system to all my friends."


Verified MONI Smart Security Shopper
Verified
4/5

2018-05-16

"Good other than being transferred"


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-16

"Agent was knowledgeable and courteous"