"I was satisfied with the professional manner of the agent who assisted me."
"They were concerned about my issue and interested in getting it resolved."
"Nice job of walking me through the procedure of changing my batteries in my motion sensor."
"Agent had a strong accent. Hard to understand."
"Experience with MONI for the call to get a certificate of use for the Insurance Company was great. The rep sent it via email and also instructed me on how I could do this on line."
"she was up on all policies and equipment help to to decide that it would be better to keep moni while I am trying to sale my fathers place"
"They keep raising their prices. They raised our price twice in 6 months. They do not check the equipment."
"I believe with the second call,I talked to Phyllis. She was the MOST helpful in updating our info, and successfully changing our security code."
"Answering promps were a pain in the ***. Much prefer to talk to a human."
"The customer service rep was very knowledgeable and patient with me as we worked through trouble shooting my doorbell camera. She was extremely helpful and very kind."
"Once I got through to technical support, the support person was very polite, knowledgeable, and determined to resolve my issue."
"the experience was very good"
"I am very pleased with my Moni and would highly recommend this security system to all my friends."
"Good other than being transferred"
"Agent was knowledgeable and courteous"