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Verified
5/5

2011-05-25

"It took a little time, but receieved it in a few days.

Nicely packed and good quality. Satisfied.
"

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Verified
1/5

2011-05-25

"I ordered a product from them one and a half months ago, and I haven't received it yet. Customer support lied about how long it would take to ship the order order, and did not help me cancel the order.

I would order from a different site next time.
"

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Verified
5/5

2011-05-21

"Fantastic service, speedy delivery and very nice customer service. I purchase a lot from them and they have never failed. I only recommend that sometimes you need to be patient as it does come from China. I will also be buying from their Amazon store as they get more stuff on there."

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Verified
4/5

2011-05-21

"MP4 nation was quick to send emails and information regarding my order. This process went pretty smoothly, and I would shop with them again."

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Verified
5/5

2011-05-20

"I have been a member of the forum connected to MP4 Nation for a couple years. I made a purchase of a pair of Brainwavez M1 headphones. The transaction went well, I received my product and I was very pleased with the quality of the headphones. While they aren't the fastest at shipping, they have a great forum, with great contests and some really good house brands."

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Verified
5/5

2011-05-17

"Raz is just sooo helpful. Nothing too much trouble. Thanks again. Cheers. Dec"

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Verified
5/5

2011-05-17

"MP4 Nation has a nice selection of quality audio equipment from emerging/known audio makers from all around the world. The prices are great and customer service is top notch for an online company. The order process is very streamlined and I got updates at each step (confirmation, shipped, received). I would order from them again should I need other audio gear. One thing to note is that since they are China, it will take 1-2 weeks for the Air Mail to come through if you use regular shipping. If you need something quick, it's best to order from their USA/Europe site."

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Verified
5/5

2011-05-13

"Good seller! fast delivery, good quality of the package, fast response."

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Verified
2/5

2011-05-11

"This is for my third order from MP4Nation. While I was still able to receive my order, I am disappointed with the manner in which my order was processed & the time it took Customer Service to send out a replacement.

I placed my order on July 3. I was taken back, though, when I found out a few days later that my package was sent from Hong Kong all the way to Singapore first, THEN from Singapore to the Philippines. I didn't understand why Customer Service chose to prolong the delivery process, instead of using the tried-&-tested delivery process (via Hong Kong Post directly to the Philippines). Besides, the longer a package spends in transit, the more prone it is to getting lost.

Over a month later, my package hasn't arrived. When I complained to Customer Service, it took them ONE MORE MONTH before finally deciding to send a replacement. In all, I waited for OVER THREE MONTHS before I received my order. Please note that during the entire time, Customer Service NEVER made any effort to appease me by making up for all this aggravation. It also took Customer Service a couple of days (on certain instances) before replying to my messages.

My review is not meant to smear MP4Nation's reputation. I will still continue to patronize you. I just hope that in the future, you will first consider the proximity between countries before deciding on the postal service that you will use. Also, showing a little sensitivity & proactive service to an unhappy customer would go a long way.
"

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Verified
5/5

2011-05-09

"I bought a Onda VX610 7" Touchscreen MP4 Player and it has been great because I can take it to the Gym and on the pane and I can watch my favourite TV Show on it."

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Verified
5/5

2011-05-08

"I had already ordered a couple of products, a very trustworthy transaction, also has very very helpful and reliable ticket support system... Thank you mp4nation!"

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Verified
5/5

2011-05-06

"Great headphones! Fast shipping. Will purchase again!"

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Verified
5/5

2011-05-04

"The ordering went fluently, they were very helpful. The order process was obvious and straightforward.
I will surely order in the future again.
"

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Verified
5/5

2011-05-04

"Good pruduct quality also good prize. mp4 nation is a good alternative for foreign country shopping about earphones. "

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Verified
1/5

2011-05-02

"This order is taking forever, They took the money and have not shipped anything. If you want your merchandise in a reasonable amount of time don't buy from them. I am beginning to worry that I will never receive anything. They have responded to my e-mails, but I haven't received the item or even a shipping date,"

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