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Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
4/5

2013-08-26

"We seem to have continued good service and place orders every month"


Verified
5/5

2013-08-26

"good price and on time delivery
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-26

"The order came next day. Everything was as expected. Thanks!"


Verified
5/5

2013-08-26

"Customer service was efficient and helpful"


Verified
5/5

2013-08-26

"Order was on time and correct."


Verified
5/5

2013-08-26

"I have had nothing short of great service from MSC. I appreciate there communication and follow up protocols.

Thanks, Ken
"


Verified
5/5

2013-08-26

"Each time I called to place an order I was taken care by a pleasant person. I have never had a problem ordering. My order is on time and it is correct. It is nice to talk to a helpful representive and to get your correct order on time."


Verified
5/5

2013-08-26

"I have purchased hand tools, precision measuring tools, and various metal working equiptment from MSC. The quality of the products they sell is excellent, and the delivery times are fantastic, never have to waite long to get what I need."


Verified
5/5

2013-08-26

"The order was filled and shipped VERY quickly!"


emr
Verified
5/5

2013-08-26

"Their website redesign has made finding products much easier, and is very easy to navigate."


Verified
5/5

2013-08-26

"Great selection of inventory. Prompt order fulfillment."


Verified
4/5

2013-08-26

"Search is much smoother with out the pop ups and ask to chats that use to bog things down
"


Verified
5/5

2013-08-26

"very quick, helpful and responsive staff"


Verified
5/5

2013-08-26

"Easy, fast, and delivered!"


Verified
5/5

2013-08-26

"Rob is very helpful with all of my orders with MSC. He does a great job."