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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-08-21

"i enjoy ordering material from MSC.
"


Verified
5/5

2013-08-21

"All items on time and always in stock so far. I never have a problem with MSC. My sales rep is always looking out for RBC."


Verified
5/5

2013-08-21

"You have it all and make easy to purchase.

Thx
"


Verified
5/5

2013-08-21

"Order arrived next day and was exactly what I ordered. Very satisfied!"


Verified
5/5

2013-08-21

"I got what I ordered and it was on time."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-08-21

"satisfied with the purchase ease and delivery"


Verified
5/5

2013-08-21

"Customer Service Rep (Ginny) was very knowledgeable, worked quickly and solved the issue I was having. Received my order the next day. She was genuinely nice and outgoing.
Thanks Again for your Help
"


Verified
5/5

2013-08-21

"I RECIEVED MY ORDER VERY QUICKLY AND IT WAS CORRECT!"


Verified
2/5

2013-08-21

"I do not feel like the customer service people want to work with my company. I do understand the situation, but they don't seem to be understanding with me."


Verified
5/5

2013-08-21

"MSC customer service is top notch. Call them if you have a problem. they can help."


Verified
5/5

2013-08-21

"I have always been pleased with MSC.com's customer service, ease of finding what I need, and how quickly I receive my merchandise. I have never had a bad experience with MSC."


Verified
5/5

2013-08-21

"Thanks you very much We appreciate the service."


Verified
5/5

2013-08-21

"Ordering was quick and easy. Everything arrived when promised.
thank you for making my job a breeze!
"


Verified
5/5

2013-08-21

"Always prompt about getting quotes and ordering is easy as well as the confirmation of the orders."


Verified
5/5

2013-08-21

"I am very impressed with your online
ordering and return procedures
Always goes so smoothly
and accurately
Susie Karras
Chips Manufacturing
"