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M-Tech Computers

2 reviews
5.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2004-10-18

"Overall, I rate the company 9.5
I had my laptop 1 week before it failed, this was through no fault of MTECH's, a vendor: APACER, their RAM supplier, had apparently supplied bad system memory.
Communication during the purchase and subsequent Tech support followup was first class, I received an RMA # within 24 hours , I shipped the laptop back for warranty repair and received it 4 business days later.
NOTE !
The Clevo motherboards used do not support SMBUS and CPU temeprature and/or system fan data is not available ( This the first of my negative points )
In addition my laptop LCD Display SXGA 1400x1050 has ' sparkly ' inclusions/artifacts over the entire display area for the first 5 mins when cold. ( This is the second and last of my negative points )
Qulaity of manufacture and components is first rate as is product support, for the money folks, you cannot beat these guys, would recommend them to anybody wanting the best bang for the buck.
"

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
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Variety of brands and products offered
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Ease of ordering online
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Ability to determine if a product was in-stock real time
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Delivering products on-time
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Delivering products damage free
Being updated on the exact date the delivery was sent
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Being knowledgeable
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Making decisions on their own
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Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
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Verified
5/5

2004-06-15

"Excellent purchase!
They have excellent price and excellent sevice.
I received my order so quickly and the products I ordered are all work well .
I will going on business with meritline in future!And I have tell all my friends to buy sth. with them!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support