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Mad Dog Multimedia

3 reviews
1.67 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2008-03-26

"I purchased a Mad Dog 550watt modular power supply from Circuit City.It came with a 5year warranty.The power supply failed.I contacted Mad Dog and received an RMA# shipped them the defective power supply per their instructions.That was almost a month ago.They will not answer my repeated email requests for a status on the RMA and they will not return my phone calls to their useless tech support phone #.
If you go to the San Diego,CA Better Business Bureau website you will see that they had 75 complaints against them some for not honoring warranties.
"

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Verified
1/5

2006-08-04

"Bought a USB enclosure from Circuit City with a Mail in Rebated from MAd Dog Multimedia. Even After mailing all the required documents promptly, the co. rejected the Rebate. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-07-03

"I had some problems with mail-in rebates from Mad Dog Multimedia, but my money is in the Mail. I contacted them, and received some excellent help.

Mad Dog Multimedia is an honest company! I will continue to buy their awesome products, and I hope to write some reviews soon.

I recently bought a 450 Watt Sure Power Mad Dog PSU, and it is a great value! The 16 X DVD Entertainer drives that I got over 2 years ago works great also. I plan to buy their MegaSTOR 6-in-1 16X Double Layer Internal DVD±R/±RW as a gift for my wife. It’s a great deal at only $59.00! I’ll review it soon.


"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
N/A
Ease of checking order status
N/A
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Overall technical support
N/A
Resolving problems
Being trustworthy
Making decisions on their own
N/A
Being easy to reach
Being knowledgeable
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use