"Staff was friendly. Unit shipped on time. Clean install, cables managed well. Packing well done! Good experience. "
"Works great. Included a few free upgrades. Thx"
"Everything came as I order nothing was broken on the way here it’s my very first pc desktop and I will come back to get other soon thanks for everything!"
"Customer service was excellent about reaching out when there was a problem with my build. The computer arrived quickly, in great shape, and works wonderfully! "
"I spent hours trying to figure out why my pc wouldn’t display on my monitor after i put the RAM in. Turns out there was some loose cords that weren’t plugged in properly. 8 hours of my day wasted because of loose cords. "
"I bought my first computer from these guys 12 years ago. It's served me well but was time for an upgrade. I ordered online then received a call with suggested cooling upgrades. Some of these may have been upsells but I accepted them hoping for another great computer."
"I've bought several computers from Magic Micro before, and have always been pleased. They allow for all kinds of options in selecting your computer and designing it to fit your needs, not the needs of the accountants at Dell. I was contacted promptly with the confirmation, and also a followup suggesting that in my combination I probably would want more fans in the case. While that might just be considered upselling, the recommendation made a lot of sense and was probably for my benefit. They built it quickly, and I had my new computer within ten days from the date I ordered. Works like a charm, and I'm very happy with it. When I bought a computer from them previously that had an issue (I think the video card but it's been a long time), they fixed it promptly, at no charge to me. Recommended."
"This is just first impressions but transfer of 10,000 picture files from SSD is averaging around 8-9 MB/s.
About 22% done and no other obvious problems.
The case required an exacto knife to open even then was a struggle.
"
"Ordered the machine, as I have a dozen times before. Built, shipped, received as ordered! Love working with magic micro!"
"So ordering easy, emails (Tech Support) to help understand what was needed to change to make things work together ie motherboard, and also present some other suggestions, then quick delivery. My son had it up and running in no time with no real issues. Great Computer, I will be ordering one for myself shortly. Price, well everything right now is a little high but very reasonable compared to other custom computer companies."
"This computer was for my son because he likes to game. He received the computer swiftly and is EXTREMELY pleased with it. His friend sent him some headphones and a new keyboard, the only thing he wasn’t overly enthused about and I bought a video card from someone else because he forgot to tell me to include one in the order. He received the video card today and is probably giving some game hell right now. Thanks MagicMicro for the awesome gift for my son."
"I was in the process of putting together a new computer, something I do only rarely. In the process, I found their web site, which allows you to start with a bare bones system and make modifications, this is not unique, but it is a nice one. I had several questions during the process, emailed their tech support, and had an answer the same day. Some of these questions were easy. Placing the order was routine but out credit card screwed up and cancelled it! We called customer support, talked to a real person, explained the situation, and it was all taken care of while we were still on the phone. This did not change the delivery schedule one bit. I then rec'd an email from them, pointing out some inconsistencies (some real, some only apparent) and some upgrades I could order, complete w/pricing. I selected two and significantly improved my system for not much. Shipping and deliver were on schedule and I rec'd my computer all built and tested.
I opened up the unit and what a disappointment, I didn't get the motherboard I ordered. Supply lines being what there are, this is bound to happen. I was happy with the back panel and performance, but going on retail price alone it seem I wasn't getting an equal value board. I wrote to tech support and pointed out my problem. They got right back to me, with an email, pointed out the substitution was actually an upgrade, went through a comparison of the two boards, feature for feature, and explained that the retail price mismatch was do due recent price hikes because that board is out of stock almost everywhere. They also suggested an easy way to check that out, which I did. What could I say, thanks for the upgrade!
This was a long review, but the bottom line is short...all aspects of support at MagicMicro are better than anything in my experience."
"This is the 2nd barebones computer I have purchased from Magic Micro. These are custom made barebones. When there were issues with my order, they contacted me promptly and explained the issues clearly. Once every thing was resolved they shipped the computer promptly. I also found that Magic Micro computers prices are very competitive to other online computer websites."
"They were very help with buying the computer and with helping with questions I had after getting the computer "
"I was glad to find a vendor that offered a variety of barebones packages. I did not realize that the barebones components I ordered would be assembled into a computer system prior to being shipped. It took longer than promised to ship the items, but once out the door, the system arrived in just a couple of days. Any documentation for the components must be downloaded, as none comes with the shipment. I was disappointed that the Windows 11 software I ordered would not arrive in any physical form unless I forked over $30 more for a USB thumb drive. Otherwise, I was told, I would just get an activation key and would have to create the medium on my own. I forked over the extra money. The system is up and running now, and I am pleased with how things are going with Windows 11 and the new hardware."