"I have bee ordering from magic micro for over a decade now and I guess I need to find a new company. They sent the item ups signature required with no modifications allowed. It took 2 weeks for it to be finally shipped and it was just a case motherboard CPU and power supply and then I could not redirect it and I had to go to the ups hub to get it. My friend tried to order he had issues with the fact his billing address did not match exactly to the shipping address so he cancelled his order. "
"It was a pleasure doing business MagicMicro. There was a small problem with my order, however it was made right and they were friendly and helpful, I will order from them again."
"Great machine, great delivery. What else is there?"
"Could not have been happier with the service, great prices, and I was really pleased with the final product. Magic micro has and will continue to have my business "
"I purchased my first system from MagicMicro 10 years ago and figured it was time for a new one. I love the way you can select your needs. I get to put together a system I want not what other sellers say I need. "
"Please keep in mind this review is from the perspective from someone who does not know that much about computers. With that being said overall I am pleased with what I got, but there were a few flaws. Before receiving the computer I was contacted by one of the employees who recommended additional upgrades. Some of the suggestions made sense, but some felt unnecessary such as professional wiring and memory heat spreaders. I could not help but feel like I was dealing with a salesman. When I received the computer I was unable to install Windows on the existing partitions. I was very puzzled by this and it took me a while to figure out that I needed to delete the partitions and create a new one in order to install the OS. My fans were not spinning when I turned on the computer. It was only after opening up the case that I realized that the main fan was not plugged in and the case fans were loose (possibly due to shipping). Aside from this everything was fine. I got a strong computer that could run the games I want to play and should not have to worry about upgrades for years. I like that MagicMicro allows one to customize their computer and that they test it before sending it to you. But I think they missed a couple steps before shipping it to me. Nonetheless, at the end of the day I am happy with what I got."
"Love the machine. It is exactly what I was looking for. My original specs didn't quite fit together within the case so a representative called and helped work it out. The only thing that could have been improved was the communication regarding status of the modified device, but that is a minor detail."
"Needed a bare PC with fast parts and no bloat-ware. Computer is screaming fast and came clean of any extra software. Finally a good place to buy a clean powerful PC without the headaches."
"They definitely built a great PC for me. Also they were very helpful on the phone and at understanding my needs and concerns with the build. "
"fast and friendly service... will shop again.."
"Magic Micro offers competitive pricing and an extensive facility for customizing a computer to fit your needs. I found the site very intuitive and easy to navigate. After placing an order I received a call from a customer service representative to review the order and make certain recommendations germane to the specifications of my order. While this may be considered "up-selling" it was nevertheless useful and informative. The product was shipped and delivered very quickly exactly as ordered and functions very well. MM is a very good place to buy a computer from. "
"Great product. Real workhorse. Runs 24/7. No hiccups ever. Using it as a firewall for a company. Over 1000 people depend on it every day. "
"Magic Micro is an excellent company. They followed my special instructions and packed the computer very well, but things can happen during shipment. The hard drive was dislodged from the drive bay rack, but was still in working order. I called Magic Micro's customer service and they sent out replacement drive. Magic Micro is one of the last company's selling custom built desktop computers, but more importantly, providing a very quality product, workmanship, superb customer service, and excellent pre-sales technical advice."
"I ordered a computer spec'd to my needs and MagicMicro provided. The build was fast and exactly what I ordered. I'm very satisfied.
Robert"
"Top quality components and workmanship. Fast delivery."
A rep from MagicMicro, MaxPikovskiy, has responded:
“Dear customer. We apologize for any inconvenience. Because of high item value we are obligated by credit card agreement to deliver package to customer’s billing adders and collect customer’s signature. It is done to protect consumers from credit card fraud and unauthorized transactions. To insure that package can’t be intercepted by 3rd party, UPS restricted any delivery changes without shipper authorization. If customer need to make delivery change all it take is to call our 1-800 number so we can authorize delivery change. Unfortunately we never received such request so no changes could be made. ”