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Magnatek

3 reviews
5.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2007-01-13

"I was looking for CDROM for an old Toshiba Satellite Pro laptop that I was trying to revive. They had a new item at a reasonable price. Ordering was easy and the product arrived in 5 days. An email tracking number was sent.

I never got to test the CDROM since the laptop died before I could get around to testing it, but I was very pleased with the service from this company.

I would shop here again without hesitation.
"

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Verified
5/5

2006-04-05

"Very good: Product is just as stated, delivery was no problem (albeit a tad bit slow) with UPS Ground, and packaging was excellently done, with tons of foam surrounding the hard drive.
As for product selection, Magnatek had the drive I was looking for (which most large vendors didn't have) along with a great price for it.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
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Being trustworthy
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Resolving problems
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Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Overall customer service
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Customer service resolving problems
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Customer service being easy to reach
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Overall web site
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Speed of web site
Web site being easy to use

Verified
5/5

2004-08-12

"This company I great. Shipping came in 3 days on ground method, because i live in portland. If i needed another raptor, or had the money for another raptor i would order from these guys. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site