"Order Placed: January 3rd, Order Recevied: February 1st. Truly remarkable experience from start to finish. Each person I had the pleasure to talk to throughout the whole process was very professional and easy to talk to. Communication was a slight issue, but with a simple email I recevied a call updating me on my status. A few day's prior to my computer shipping I called in to see if upgrading my OS to the newly released Vista Business was possible and I was informed that my system was already softwared, but they would upgrade my OS from XP Pro to Vista Business at no charge to me. Computer arrived in excellent shape and I felt like a little boy opening a present on Christmas day. Excellent Staff, Packaging, Craftsmanship, Documentation and Value make Maingear the only choice. I assure you if you're in the market for a new computer look no further. Maingear will blow you away!!"

"I ordered a computer from Maingear based on web and print reviews. Order was placed on the 6th of december and was delivered to me on december 31 by courier. System was stable with the exception of a Bios update that was needed after shipment. Maingear sent a courier to pickup my computer at a time of my choosing with no hassle or complaint. System was returned in 6 days. This is amazing for any company let alone a small business. I would recommend Maingear to anyone looking for a custom PC with name brand parts and the best customer support I have ever had the experience of being involved with. "

"OMG! Is the first thing I said when I opened up my new Maingear computer box in June. I have had this computer now for about 7 or 8 months and I have to say it is the best thing I have ever bought. I have yet to have a problem and anytime I have questions the tech support is just amazing. Never before have I felt secure with a purchase I made, but maingear makes me feel like an important person and for that I will always awlays recommened them. You can not go wrong with MAINGEAR."

"I just recieved a brand new, shiny, luscious, F131 desktop system, and I could not possibly be happier with the experience or the computer.

I chose Maingear based on the stellar review they recieved over at HardOCP. You see, I'm one of those rare avid gamers who doesn't really know much about computers. Due to my lack of expertise, I decided I needed a system from a company that would back up their product after the sale, and based on every review I've seen, particularly HardOCP's, Maingear seemed to fit the bill.

It took longer than I hoped for to actually recieve the system (~5 weeks), though that very well could be my fault as I specifically told Raphael, who called me a few days after I placed the order online, to take his time with the build as I was far more interested in a quality, rock-solid computer than I was in getting it quickly. As the days passed, I grew more and more anxious, having drastically underestimated my enthusiasm and anticipation. All my angst melted away when the computer finally showed up at my door.

It was well packed, without a scratch on it. The case is a new Lian Li, an upgrade from the case pictured on the site. It's very well-constructed, and solid. The wiring is immaculate. It's obvious, even from my less-than-expert perspective that Maingear put quite a bit of effort into building this machine. They seem to believe that if it's worth doing, it's worth doing right.

After I had set up the computer, imagine my horror when I flipped the switch and nothing happened. That's right, the computer simply didn't turn on. After checking everything I could think of, I finally broke down and called Maingear. I won't go through everything, but suffice to say that Giovanni (the guy who took the call), patiently walked me through half a dozen different possibilities, from re-seating the memory sticks to re-seating the CPU heatsink and fan and even the CPU itself. Nothing seemed to work. After ~1.5 hours on the phone, we finally identified the problem as a tiny little switch plugged into the corner of the motherboard that needed to be re-seated. The computer has worked flawlessly since. I thanked Giovanni (and I'll thank him again: Thanks!) for his patience and help, and I was off and gaming.

The bottom line is, and I'm 100% in HardOCP's corner on this one, anyone can build a kickass gaming system benchmark-wise. When that's the case, it seems to me that what separates the good companies from the bad is everything else. I went with Maingear based on their reputation for attention to detail and quality in the aforementioned everything else, and I have not been disappointed. They're expensive, to be sure, though not any more expensive than other "boutique" builder, yet unlike most of their competitors, they're definitely worth the prices they charge. If you want a righteous machine and you're not a computer expert or you don't have the time and patience to build it yourself and/or provide your own tech support, you can't go wrong with Maingear."

"Just dropping by to give credit where credit is do. I have yet to experience the kind of service and quality elsewhere. Maingear is the way to go."

"Just wanted to drop a note about the great experience I had w/ the crew at Maingear. I placed the order online for a F131 computer, the next day one of their tech's called me to obtain verbal response. The tech asked some questions as to what I would use my system for, what kind of games that I would play and if I wanted my system partitioned in any way. He even asked if I would like some games pre-installed from factory (with my cd keys of course). I'm not a big gamer, but in my opinion, their attention to detail is pretty amazing. It's nice to see companies that actually care about their customer. Once I received my computer, I imediately proceded to poping my side pannel open to install my wireless nic. I couldn't believe how neat my system was inside. Every little wire was completely folded, tucked away, zip tied out of the way. Once again, I was just amazed how much attention they put into my $3500 computer system. I actually regreted in not choosing a side window. I would recomend these guys to anyone. Great product, great customer care and great warranty. Good job Maingear. "

"I purchased a hardcore gaming maingear pc and nothing has ever been the same. By far the best gaming system i've owned. I've owned an hp, a dell, even an alienware pc. But in comparison, nothing comes close. I purchased a glossy black F131 tower, microsoft keyboard, Mx518 hardcore gaming mouse and plantronics special edition counterstrike headphones. I recommend a maingear pc to anyone who is a hardcore gamer and i speak from personal experience. The maingear techs put a great system together to my exact specs, just as i wanted. "