"More diagrams and photos would be better for the customer experience for parts. Otherwise, I would recommend to friends and family. Thank you."
"The prices offered were very competitive with other online sources -- this is refreshing as so many local dealers (across multiple vehicle makes) gouge on prices.
The order was filled accurately and the pickup process was easy -- I would happily order again."
"The parts pros saved me from ordering wrong parts online and that Cool. Thank you."
"They had a part I needed, and at a cheaper price than others. Went in after it arrived and left w it in 5 min. "
"No tracking info, no product.
Terrible experience.
Untrustworthy."
"How can I review something I didn't receive. Not even a tracking number. Ordered over a week ago. Give me my f in parts."
"Parts staff showed me how to install the hitch thata I bought online without hesitation. "
"I was trying to order wheel locks for my son's new Corona Camry XSE. I went online and typed in wheel locks. Of course I ordered the wrong type because I wanted OME parts. So I called Maita Auto Parts and talked with Sean. He was so nice and helpful. He got the part number and I reordered the correct parts. I want to thank him for his help. He was wonderful.
"
"Service advisor wouldn’t accommodate a ride back.
Service advisor wouldn’t respond to my texts when I asked for an update.
Parts department lost my in-store pickup order.
Employee in parts department was watching Netflix on the clock. "
"Purchased Venza Brake Calipers and they turned out great. OEM Toyota Parts are the way to go!!!"
"Jeff at the counter was very helpful and patient with me "
"Catalytic Converters stolen out of two work cars. I called and ordered the parts. When they arrived, I took the cars down and they told me $510 per car. I told them that it's four bolts, and then erase the OBD codes. They came down to $420 per car. I reviewed the GPS units in each car to see when they moved from the side lot to the garage and then to the finished-parking space. It was one hour for each car. It was a very difficult situation to deal with two company cars down, but being overcharged like this makes it worse. $150 per car would still be expensive for the small amount of work, but much more reasonable. They had me in a tight spot and they took advantage of me. "
"I enjoyed using your online site to make my parts purchase because it was easy to use, lined up related parts to consider, promptly gave part prices (oftentimes discounted) and remembered the vehicle’s year, model, etc. facilitating future part searches and purchases. "
"Ordered 11 and received 5 and no contact was made. "
"Online ordered and pick up are both easy."