"I buy genuine Toyota parts when there are discounts! Love them! Please bring back 0w16 oil to be bought again online! Right now item is unavailable online"

"No reason to go to aftermarket retailers when you have access to OEM parts for your Toyota. Not only do you know the parts will work, but at competitive or cheaper prices. Order online and pick up at your local dealer or send it home. Convenient."

"Always had a wonderful service; I won't mind driving 60 miles to get the service done. "

"Parts are actually available to see online with some price transparency."

"Pictures are a little small and not easy to see. Service staff was very helpful when they learned I ordered something that wouldn’t work in my car. They helped me take items to my car!"

"Shipping cost shouldn't have been more than $5. Ridiculous."

"Waiting to see what arrives"

"Tried to order an item and was not allowed to pay with my credit card. I called your company ,they knew nothing they advised me to call my bank. I called my bank and they said it was declined by your company not my bank. I decided to see if I could use PayPal and it worked. So your site is forcing customers to use PayPal which has got to be costing you more than us using our credit card. Really, really bad policy!"

"Good pricing as well, appreciate the discount - it keeps you competitive with other sites, like ebay, and I'd rather get certain parts from the dealer than elsewhere, thanks!"

"Checkout difficult to navigate. "

"Saved over 24 dollars for exactly same part from dealer. And it’s the dealer part. Online is cheaper. "

"Parts system says the part won't fit on my car so they canceled my order. That's fine. I know. I still bought it so send me what I paid for."

"Simple and to the point. Very user friendly. Will use again."

"great prices and customer service"

"Looking for replacement pads for 2019 4 Runner."