ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2020-02-21

Recommended company

"A-Okay! Shipping was fast as hell and exactly as ordered."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-16

good experience with major pool supplies

"The owner was very knowledgable and did a great job
informing me about how a certain type of valve can extend
the life of the pump, even giving me a local source to buy it from (another company).
In this day and age, this type of online service is exceptional.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2019-12-11

Very bad experience with this seller

"I placed an order with Majorpool supplies (MPS).
I chose this business over others (where items were cheaper) because they offered a shipment via USPS which is more reliable when it comes to delivery in France.
To my surprise, the order was shipped by FedEx.
I then asked for the shipment to be stopped and shipped by USPS.
Major Pool Supplied refused to consider my demand asking for a refund of the shipping fees pretending they did this to please me. I did not require a shipment by FeDex or else I would have ordered from one of the cheaper businesses. I was in no rush either to receive my order and I wanted it to be shipped by USPS. I paid 62.40$ for a shipment by USPS and Major Pool Supplies chose a cheaper carrier. I order frequently in the US and I know that USPS is far more expensive than DHL or FedEx.
I claimed the shipping fees back. The seller would not even consider my claim, arguing they had done it to please me even they never asked me if it was alright to change the carrier.
I alos asked for a senior discount (as I am over 55) but never got a glimpse of reply on this matter.
I would therefore advise to stay clear of this seller.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-07-04

"These plastic ladder are a great advantage for me. It is light in weight yet strong. I can easily pick it up and take it to anywhere I want. It is waterproof and hence the corrosion thing is not there"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-07-03

"With high accuracy and precision over its counterparts, this Hayward Switch tube is the best buy from me for my pool. Now I can know the exact pressure and can take the action appropriately.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-07-02

"For me operating thermostat with knob was quite irritating. But there was no option. After I got the Hayward Thermostat, I installed it quickly as it was knob-free. Now I can enjoy my winter swimming "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-07-01

"With rough and tough weather conditions, the boundary do get cracked. But after I have start using Vertical Venting Collar Replacement the leak is no more. Thanks Pentair for creating this replacement
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-06-30

"On warm sunny days, I bought this and installed it. True to its name, this heat sink tail piece was a good heat sink. It was easy to clean and worked well for my pool. I recommend it for all."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-06-29

"I am always fancy about my pool lights. So I always try to get the new lights for my pool. With these Face Ring Tap pool lights get a perfect base. It was a great thing to come around. Love to get it"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-06-26

"This is the best underwater light I have ever seen. With long durability and amazing designs, I found a perfect match for my swimming pool. Now I proudly organize most of my group’s pool parties."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-06-26

"After I broke my original heater element, I got this as a replacement. As true to its name, Jacuzzi makes high quality replacement for the users. This is the best replacement in my view for the heater
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-06-25

"It is the most reliable pool pump I have ever bought. It offers high performance capabilities as an upgrade path for medium headpumps. It has a high performance motor to give lower operation cost."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-06-24

"After I have installed this pump, my electricity bills have drastically being reduced. Also the maintenance and repairing part is almost negligible now. Also the noise levels is also too low."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-29

"I had ordered a part incorrectly. When I realized my mistake, they not only took it back but looked up the part I needed, and told me where I could get it since they didn't stock it. Unreal service, prompt refund. I will definetly make them my first call on any pool parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges