"So I placed an order about 2 weeks ago and never received my item. I called this place (should have known they were a scam when they responded with a gmail account) and they stated they had a signature on file. Not my signature but I guess some random person accepted it. Therefore I called PayPal. They provided this same random persons signature and PayPal closed the dispute. This is the thing clearly whoever USPS delivered it to is not me. How about working with me to resolve the problem? Instead this company told me now it's your problem. So now I'm hunting down USPS trying to prove they delivered it to the wrong person and that person stole my items. Does not seem like a great way to treat a customer.
The owner Kathleen D. verbally attacked me online (yelp) for my trouble. She accused me of receiving and stealing the undelivered package and that I never contacted her. I had screen shots of all communication on my phone luckily. She called me ignorant and obnoxious. She also accused me of taking revenge on business owners on YELP despite the fact that I've written numerous postive reviews for business owners that I had an awesome customer experience with. She also re-edited her reviews and took out that I was a thief, a liar, and that I never contacted her. She blamed her lack of profesionalism on a hospital stay and blamed everything on her operations manager Ms. Green.
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