"Wow, what service! Placed my order for an MSR Reactor stove late on the evening of 12/27/2009 and received it on 1/2/2010. Because of a mistake on my part in ordering via the website I had to contact customer service by phone and found the rep to be friendly and helpful. I will most certainly shop at Mammoth in the future. "

"I bought a pair of hiking shoes from mammothgear.com on a Sunday and received the shoes early the following week which I find pretty expedient for free ground shipping :D

The shoes I ordered didn't fit me as well as I had thought but they were the size that I ordered. The company gave me an instant refund for the shoes since they didn't have the size I wanted in stock.

Overall, I would say they were extremely hospitable and the refund couldn't have been easier. I would shop from them again in a heartbeat because I can tell they are pretty good folks but I wish they had more inventory."