"I use this as my pick up location for parts I order through the Toyota Parts Center Online. Well worth the 20 minute drive to get genuine Toyota parts at less than the closer dealership that does not participate in the program...parts are also cheaper than at the other 3rd party auto parts stores...and actual Toyota parts"
"Both orders sent have no tracking number"
"The part was an exact match that fit perfectly. Their speed in shipping and getting it to me was astonishingly fast. I will definitely use Maplewood Toyota again and would definitely recommend them."
"Parts not in packages. No way to identify the correct size until installation."
"Overall really like the vehicle but would not purchase from this dealership again. They were sneaky with the trade-in and financing, purchasing process was not clear and had new plates on the truck before even going to finance to discuss. Felt like we didn't have a say in the process at all and they just rushed us through it to get us to sign. Did not have a good experience and didn't leave feeling like we had a partner in the car buying experience"
"Golden Valley, Coon Rapids, Inver Grove had no clue how to
order parts with discount & had no links on their webpages. Maplewood had the offer and free shipping offer at the top of the parts website and discount showed up on shopping cart before pressing the submit button. "
"My first time experience at this location is nothing short of awesome. I brought my RAV4 in for service to get hitch and side molding installed. From the moment I pulled in to their service garage, to checking out at the cashier’s desk. Their process is fantastic, they listened and were engaging with customers, they’ve got a well oiled machine going there - great system with no time wasted. Thank you!"
"Did not even have to wait."
"Ordered oem oil filters for my 2018 tacoma so I know I won't get counterfeit filters but I would gave it a 5 star if I can order oem engine oil as well didn't see that option on website "
"The delivery guy told me that the mat was extremely heavy and bulky, and he offered to carry it up because he thought it would be too heavy and bulky for me. I laughed and told him that it was light. I don’t know if he was joking, but I felt this was very insulting.
I highly doubt he would’ve said this to a man.
The mat wasn’t heavy, and it wasn’t that bulky. It was very easy to handle.
"
"Great customer service, I call parts department because I was looking to get a mirror cover."
"I had ordered OEM Toyota Rock Rails for my 4Runner. Not only was the price competitive but they were offering free shipping. Because I’m local, a driver from the dealership personally made the delivery to my home just a few days later. "
"Good place to do business."