ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2023-05-31

Late but LOVE it

"After not receiving my large map for a few months I first called customer service and they answered once but none of my later calls came through. So I looked up reviews and was disappointed to see upset customers claiming it’s a scam. But a few weeks later I received an email saying it was being delivered and by golly, it came! And it’s PERFECT. 45x45 Michigan map. Laminated and crystal clear. Maybe it was meant to be late because it’s just in time for father’s day for my husband. "


1/5

2022-11-09

Just another person that got ripped off by this company

"Ordered two maps 10/05/22. It is now 11/09/22. No maps, no response to e-mails, does not answer the phone.
DO NOT BUY FROM THEM. PAID FOR PRIORITY SHIPPING.

Update: finally received the maps today (05/22/2023) I assumed that I was ripped off. I ended up ordering maps from another company (They prompted sent the maps when they advertised that would). This company only took 7 months to send theirs.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-03-22

They stole my money

"I purchased one map a week ago and followed the tracking they provided and I never received it when it showed it was delivered. So I have e-mailed them three times and left two voice messages and they will not contact me. At this point they stole my money!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-12-28

Ripped off like everyone else....

"Ordered a map on 12/1/22 using their "Holiday Code" and have called (4) times and E-mailed (3) times. No call-back, no contact. Unfortunately, this is a larger portion of a gift, and now stuck with several things that should go with the map. I'll have to submit a complaint to my CC company. Never again... "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-12-23

Don't fulfill orders, don't ship and don't respond when contacted about an issue

"I placed two orders for geographical marker magnets in September of 2022. Each order had two magnets on the order. I received one item from each order and much later received one of the two remaining magnets. I have emailed them weekly regarding the magnet and was told my refund was being processed. It never was. I called and left a message and did receive a call back from a man there. He emailed me back that afternoon saying the item was backordered and would ship the end of November. It has not. Since then I have emailed and called asking for a refund and now there is absolutely no response to my emails or messages. Recommending to not do business with this company since they do not follow through and do not respond to your emails or refunds. Very poor business practice."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2022-12-21

DON'T DO BUSINESS WITH THIS COMPANY! IT'S A SCAM.

"They charge you, don't ship the product, and never pick up the phone or answer and email. Classic scam operation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-12-21

2 Maps ordered - None delivered

"12/06/2022 Ordered two maps from this company. Maps never delivered. Contact phone number gives message to send an email to customer service. 3 emails sent to customer service, none answered. Advise not to deal with company, you will regret it. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-12-19

Never Received my full order

"I ordered three items from this company in October. I got an order received email which said I would get email updates as my order was prepared for mailing. Some weeks later I received a partial fulfillment of my order; 1 item out of 3. I was told the others would ship "soon". Here we are at less than a week before Christmas the remainder of the order has never arrived. I have contacted the company through their "CONTACT US" link and not received a replay. I will never order from this company again and I would never recommend them. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

1/5

2022-09-15

do not buy any maps this this sorry company

"order 3 maps at the beginning of August 2022, it is not September 14, 2022. You can call anyone which is a red flag. You email and weeks later get a response. We have told the entire county of schools never to order maps from them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-07-15

Zero serbice!

"I ordered a map july1st. It is now july 15th. Map not shipped per their website. Paid premium of 9.68 for shipping. Should have received 10 days ago. They do not redpind to my emsils or phone calls. Maps.coN is a con."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-07-11

Same story as the others. Item never shipped. Maps.com never responded.

"I placed an order in May and never received it. I messaged them in early June about shipping status and they never responded. The order status never changed from "order received". I ended up going through my credit card company to dispute the charge and get a refund. Either they're out of business but still have an active domain or they're complete scammers who are taking people's money and hot shipping anything."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-06-09

Took my money and no maps

"I placed my order over 2 months ago. I tried calling the customer service number but the voice mail was full. I have sent numerous emails. Did receive one reply apologizing for the delay and said tat they were behind and that they would be producing another batch of maps “soon”. These were normal maps of the usa and canada. You would think that these would be a normally stocked item. After finding these reviews, now I know that I have been scammed. Dont bother working with these people. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-05-09

I ordered a map almost a month ago and still have received it. I have tried countless times to contact them, and have not heard back.

"TERRIBLE THESE PLACE IS A SCAM!!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-04-05

Thieves

"They took my money, no map and I can’t reach a person to complain to or resolve the issue. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-03-25

Big scam!

"I wouldn’t even give them 1 star. I emailed them when waiting for my map and did get a response…… even though it was a lie saying it was coming the next week. Stay clear of this company. SCAM!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges