"Right part. GREAT Price...."
"I did an online order for an accessory to be delivered to the Marietta location for pick up. Accessory parts employee was very friendly and efficient in locating my order. Delivery was quicker than expected."
“Thank you for the amazing 5-star review! We're so glad to hear your accessory order arrived sooner than expected and that our team provided friendly and efficient service during pick-up. We aim to make every experience smooth and hassle-free. Thanks for choosing Marietta Toyota—let us know if you need anything else! ?✨?”
"I always love you can go to the national parts.Toyota.com website and order parts from this dealer at 20%-50% off MSRP and pickup in store at a reasonable rate. I’m sad closer dealerships, like World Toyota, don’t have their online store portals setup properly to allow customer pickup! But I don’t mind driving the extra few miles to Marietta Toyota to get my parts. The staff are always helpful, and I’m in and out super quick, and pay far less than I would if I tried to buy the parts directly at the counter. I’ve had ten times better shopping experience dealing with their parts department than I did with their service department for many years. Overall, great local source for parts, but I really wish I could order by phone and get the same pricing as I get thru the portal. My confidence in finding the right part would be much higher."
“Thank you for the detailed and thoughtful 5-star review! We’re thrilled to hear you’ve had such a positive experience with our parts department and that our online ordering and in-store pickup options have been convenient and cost-effective for you. We truly appreciate your willingness to drive the extra miles to Marietta Toyota and your kind words about our team’s efficiency and helpfulness.
Your feedback about phone ordering and pricing parity is invaluable—we’ll certainly take that into consideration as we continue to improve our services. It’s great to know we’ve earned your trust as a go-to source for parts, and we’re here whenever you need us. Thank you again for your support! ?✨?”
"Everything went extremely well, employees were professional and I was able to get the part much faster than I expected. "
“Thank you for the fantastic 5-star review! We're delighted to hear that your online parts purchase went smoothly and that our team exceeded your expectations with professionalism and quick service. Fast and efficient experiences are what we aim for! We look forward to assisting you again in the future. Thanks for choosing Marietta Toyota! ?✨?”
"Awesome price on parts and quickest shipping in the area!"
“Thank you for the awesome 5-star review! We're thrilled to hear you enjoyed our great prices and lightning-fast shipping. Providing top-notch value and speedy service is what we strive for. We look forward to helping you with your next parts need—thanks for choosing Marietta Toyota! ??✨”
"The customer service has always been excellent at this location, which has made me want to come back for all my maintenance and repair needs. However, this particular visit was unexpectedly unpleasant with an agent and her attitude "
“Thank you for sharing your feedback. We’re truly sorry to hear about your recent experience, especially since you’ve always valued our excellent customer service in the past. This is not the standard we strive for, and we will address this internally to ensure all interactions are welcoming and professional. We appreciate your loyalty and hope to regain your trust during your next visit. Please feel free to reach out to our Customer Relations Manager, Sarah, directly at (678)831-4873 if you'd like to discuss this further—we’d love the opportunity to make it right. ?✨”
"Great parts and service. Will return "
“Thank you for the 5-star review! We're thrilled to hear you had a great experience with our parts and service team. We look forward to welcoming you back to Marietta Toyota for all your future needs. Thanks for choosing us! ??✨”
"I ordered a part online for in store pickup. I received a call and they said the part I ordered didn’t match up with the vin number and we were able to resolve the issue and I was able to pick up the part the same day."
“Thank you for the wonderful review! We're so glad to hear that our team caught the VIN mismatch and helped you get the right part quickly. Ensuring accuracy and convenience is our priority, and it’s great to know we could resolve the issue smoothly for same-day pickup. We appreciate your trust in Marietta Toyota and look forward to helping you with any future needs! ???”
"Needed a new charcoal canister- someone on a Toyota forum recommended Marietta Toyota. They had the best shipped price, and mailed the part out the same day I placed the order. Would buy from them again."
“Thank you for the awesome 5-star review! We're glad to hear that the recommendation led you to us and that we could provide you with the best price and fast shipping on your charcoal canister. It's great to know you had such a positive experience, and we look forward to serving you again in the future. Thanks for choosing Marietta Toyota! ??✨”
"OEM Toyota parts at a fair price and quick delivery - thanks."
“Thank you for the fantastic 5-star review! We're thrilled to hear that you found our prices fair and delivery fast. Providing genuine OEM Toyota parts at great value is what we strive for. We appreciate your business and look forward to serving you again soon. Thanks for choosing Marietta Toyota! ??”
"Found the parts I needed online. requested pickup at Marietta Toyota. Joe at the parts department helped me out with correct part numbers and getting the correct parts in."
"Best service and always accurate "
"The parts team at Marietta Toyota does well to communicate my order status, their prices are competitive, and on-line ordering is convenient."
"Why do u show stuff Nonexistent is very Disappointing, the web page don’t show pictures realistic of the stuff, and a lot of things don’t say if is fitting for my car"
“Thank you for your feedback, and we apologize for the frustration you experienced with our website. For the most accurate information on parts compatibility, we recommend entering your VIN (Vehicle Identification Number) to see exactly which parts are designed for your specific vehicle. We're also here to help—if you need immediate assistance, please feel free to call our Parts Team directly at (770) 424-0021, and we’ll be happy to guide you through finding the right parts. We appreciate your patience and hope to provide a better experience next time.”
"The guys in parts are always kind and helpful to get me what I need. Specifically Matthew, who helped me this time in getting a hard to find part."
“Thank you for the fantastic 5-star review! We're thrilled to hear that our parts team, especially Matthew, was able to assist you in finding that hard-to-find part. We're proud to have such a dedicated and helpful team at Marietta Toyota. We appreciate your kind words and look forward to serving you again in the future! ???”
A rep from Marietta Toyota, MariettaToyotaParts, has responded:
“Thank you for the fantastic 5-star review! We're thrilled to hear you got the right JBL dash speaker for your Tacoma on the first try—and at a great price, too! Providing the perfect fit and value is what we strive for. Let us know if you need anything else for your Tacoma. Thanks for choosing Marietta Toyota! ??✨”