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Verified
1/5

2014-11-25

"This is a fradulent site. I ordered two crab pots, rope, and crab pot weights. Received confimation email with my order number. When I went to the site and logged on to see the status of my order, there was nothing there. I have sent multiple emails trying to get a hold of someone with no response. They have taken my money and not shipped me the things I have ordered. That's fraud in my book. Thankfully I payed w/ paypal and they are supposed to be pretty good about helping consumers. Don't buy from this company. They have a better business bureau rating of F for very similar poor customer service. Buyer beware. "

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Verified
1/5

2012-12-15

"This is not a legit business. the guy ripped me off and is avoiding my emails. he sent me 2 pairs of leaky boots and when i sent them back for a refund he said he would have a check for me soon. that was 4 months ago"

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Verified
1/5

2012-09-20

"Poor customer service. Very poor. They claim they ship in 24 hours. I placed my order for an item that was shown as "In Stock". I received a confirmation and a week later still did not have the item. Their site still showed "Awaiting shipment". I called, got an answering machine that claimed a 24 hr. response. I also sent an email to their support line. No reply came, so I called again the following day. Again, more than 24 hours went by with no reply by phone or email. Third time I called again to say I'm cancelling the order, and I emailed again saying the same. This time within 24 hours they emailed back that the item is not available anywhere and they would cancel my order. Why did it take 9 days and multiple calls/messages to find that out. Found out their BBB rating is an F with multiple complaints lodged against them."

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