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Mark V Tweezers

1 reviews
5.00 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2004-12-24

"Web site's great and easy to use. Got personal note from the owner of the company with the order. Very satisfied with the product."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
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Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
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Delivering products damage free
Being updated on the exact date the delivery was sent
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Overall technical support
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Being knowledgeable
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Resolving problems
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Making decisions on their own
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Being easy to reach
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Being trustworthy
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Overall customer service
Customer service being knowledgeable
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Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
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Web site being easy to use