"I bought a pikachu costume from them and got it today. It looks just like the picture and it fits great. i'm 5'10". got compliments and keeps you warm. Was perfect for a cold outdoor festival. High quality construction and quick delivery. No issues - excellent product/price."
"This company does not even deserve 1 star! Previous posts about inaccurate photos and contact information is totally correct. "Alice" is the only contact that emails in broken english to answer questions left by voice mail. I have been fighting this company for nearly six months trying to get the correct item that was ordered or a refund.
DO NOT USE THIS COMPANY!!! "
"DO NOT use mascotcosplay!!! I place an order for rush delivery (3 to 6 days), and when it did not arrive within that timeframe, I tried to contact them. First, they do not have a real phone...they use a google service, so talking to someone is not possible. Next, their live chat feature on their website is nothing but an automated response system that, no matter what you type, responds with asking for your email address so they can contact you.
TOTAL FRAUD!! Shop elsewhere!!"
"Company is deceptive. They steal other websites pictures. WHen you try to return it, they ignore you. BEWARE! Lawsuits have been started against this out of country, cheap quality supplier."
"It is very nice - love it."
"Bought Goofy Mascot costume in size M. Came quickly and was in good condition. It was put in a square box. The costume we received is almost the same as the pictures. Size fits my son well. I aksed to change the color and they did it in the right way. Custom service is good enought o answer my questions."