"I haven't received the parts yet but the order process and finding my parts was very easy. "
"good easy to navigate the parts list."
“Thank you! We try to make life as easy as possible for you, we know your time is valuable.”
"thanks found it easliy..."
“We couldn't describe it any better ourselves. Thank you!”
"Easy to look up parts and find the correct model # and the picture of the parts in a manner that was understandable!"
“We appreciate the feedback and compliments so much, thank you! We have a no-nonsense website with clear instructions and information, and we're glad you found it easy to navigate.”
"MTR had the part I needed, as well as a short description of the problem to verify the correct part needed!"
“That's what makes us different; we try to give you as much information as possible to inform your decision on which parts to order. We realize that's not too common on the Web. Thank you for your great feedback!”
"Master Tool Repair had just the parts I need to repair an older Ryobi cordless drill. After searching many other websites I finally found this great dealer. Thanks!"
“We try our best, and thank you for choosing us as we know there are other options. Your order is appreciated!”
"Master Tool had the parts I needed and save me over 40% ! Thank You Master Tool Repair! "
“You're welcome and thank you for the fantastic feedback! It inspires us to always improve and excel. ”
"The popup will tell you that you can get a 25'coiled hose for .01 with your order but comes up as 7.95 in your order. Didnt bother me. just took it off. I really didnt need one anyway. Checkout was fast and easy."
“Thank you so much for your order! Actually, the $7.94 is removed from the subtotal, so it is in actuality only $0.01. If you look at the subtotal after you add the Hose to your cart, you will see that $7.95 in the line item but in your subtotal, $7.94 is subtracted.”
"Had parts I needed for compressor everyone said was obsolete"
“We try to offer parts for older discontinued models that nobody else offers. Thank you for shopping with us and posting your comments!”
"Need next day shipping option."
“Thank you for your comments and for your order! We do offer expedited shipping options but only by request, as many of the 350,000+ parts on the website we don't stock (we drop-ship them directly from the factory) so we can't guarantee expedited shipping. If you call us directly, however, we can certainly expedite it for you. Thanks again!”
"So easy to check out Thumbs up!"
“Well thank you! We try to make finding parts and ordering them very simple and efficient. Thank you for ordering with us!”
"quick and efficient way to obtain the parts I need"
“We're satisfied you're satisfied! Thank you for taking the time to post your comments and we hope to see you the next time you need parts!”
"Well laid out web site. Might want to include cross reference to Central Pneumatic compressors. My Central Pneumatic mdl 67696 crossed over to a Husky 1506FWH."
“Thank you very much for the compliments and the feedback! This is taken into consideration.”
"Needed a blade replacement for my edger. Every other site was out of stock.
You had it and I ordered 2 blades. Plus you threw in a new hose. Not often will a company give you something for being a good customer. Thanks, Bob"
“That's great to hear, thank you for taking the time to post your comments! We do like rewarding our customers for shopping with us. Thanks for supporting the little guy!”
"Easy to locate the part needed. Simple checkout procedure"
“Thank you for choosing us to order with and for your compliments!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“We will process and ship your parts out as humanely possible, but thank you for the compliment regarding our website! If you have any questions about your order, please call us at 757-547-8665 and we'll do what we can to answer any questions you may have.”