"Could not find these parts anywhere, found you with only a few seconds of searching"
"it was very quick and easy thanks for the diagrams that helped "
“We're so glad your satisfied and had a experience on our site! Thank you for your order and for taking the time to comment.”
"Nice to find the parts here that Industrial Air would not seem to locate on their own product!
Thanks guys!"
“That's great to hear Robert, thank you for the great kudos! That's where we set ourselves apart...we do our best to offer a quick, easy buying experience and to offer parts for older, discontinued units. You're welcome and we appreciate your business!”
"Easy shopping, But until I receive product I will not know for sure if I will use Master Tool again"
“Thank you! We will do our best to ship your product out as promptly as possible. If perchance your parts are on backorder, we will send you an email notice right away. Don't hesitate to give us a ring if you need a status update or more information. Thanks again!”
"Easy part selection...user friendly...well designed!!!"
“Thank you for the great compliments! We're put a lot of work into the site to make it fast, functional and intuitive. Hopefully we'll see you the next time you need parts!”
"Easy to find what I wanted. No problems with the ordering process."
“We're so glad you found our website easy to use and found what you needed. Thank YOU!”
"This is the second time I have ordered parts from MTR.. Great Web site and great e-Commerce engine.. Fast delivery as well..
Will definitely purchase from these guys again.!
D"
“We couldn't ask for more, thank you so much for giving us your business and returning to shop with us! Your comments are humbling.”
"We are hoping to do business with you in the near future"
“We would love to see you back here! Thank you for the comments and for giving us a shot!”
"This is my first order and I did like the way your site works.
I have a moderate size wood shop and always seem to need one tool part or another.
The part I ordered from you was not available on my normal site so I am glad I found your site"
“We're so glad to be there for your parts needs, so thank YOU! We appreciate your business and taking the time to post your comments. We hope to see you next time!”
"The website is very easy to use. Now I will wait to see if the part is correct. I hope so since it looks like what I need.
"
“As long as you ordered by your part# or model#, the part(s) should be correct. If you have any questions at all feel free to call our helpful sales associates at 757-547-8665 and we will confirm this for you. Thank you for your comments!”
"no thanks, just bought a simple part"
“Thank YOU! Even if you don't want our thanks, now you have it! We sincerely appreciate your shopping and ordering with us.”
"Found you on google search to find parts to fix my air compressor I purchased many years ago from Graingers. "
“We're sincerely thankful that you decided to shop with us, we think you'll be glad you did. We try to offer parts for a wide range of brands, as well as older, discontinued models that our competitors don't offer parts for. Thanks again for giving us your business!”
"You had what i was looking for & good price."
“That's our goal! Thank you for giving us a chance and we hope to see you next time!”
"i did not think parts were available for this great air blowing device !!"
“No you know! We do our best to offer parts for older models that may not be in production any longer, but the older units are of a great quality and worth the time to repair. We very much appreciate you shopping with us and giving us a chance!”
"ASK ME WHEN MY PARTS COME"
“This survey is simply to give you the opportunity on the function and ease of ordering on our website. We will ship your order out as soon as possible. Thank you for taking the time to post your comments!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“That's our goal, we're very happy to know you've found what you were looking for with us! ”