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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
4/5

2017-05-19

"great product parts blow-up, easy to order parts discription"

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Rep reply posted 2017-05-22
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate the great feedback and kudos! Thank you for choosing us and we know there are other options available to you!”


Verified
5/5

2017-05-19

Regulated Air

"Ms. C. Whitlow (Customer Tech Support) was extremely knowledgeable and helpful locating a direct replacement part for an older model air compressor. I was told by "Brand X" that the part was no longer available, however Ms. Whitlow located the original replacement part and e-mailed a link for my purchase. That type of service is very rare in today's market place. 5 STARS to Ms. Whitlow."

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Rep reply posted 2017-05-22
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Wow, thank you for the fantastic kudos and feedback! These types of reviews are humbling to us and proves to us we're doing something right. Thanks again!!”


Verified
5/5

2017-05-19

Thanks

"Easy to use online and find what I need."

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Rep reply posted 2017-05-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“You are welcome and thank YOU!”


Verified
5/5

2017-05-18

smooth

"nice well laid out site that actually works. streamlined check out. worth the extra 10% over other sites"

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Rep reply posted 2017-05-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's exactly our goal, thank you for the fantastic feedback and compliments, and for giving us a shot!”


Verified
5/5

2017-05-18

"very easy to find stuff!!"

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Rep reply posted 2017-05-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you, we appreciate it!”


Verified
5/5

2017-05-16

"Needed parts and this site was easy to use and had what I needed.
Thanks
"

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Rep reply posted 2017-05-16
A rep from Master Tool Repair, Master Tool Repair, has responded:

“It's great to hear we fulfilled that need. Thank you for the positive feedback!”


Verified
5/5

2017-05-13

"One of the easiest websites I have encountered. I have and aged air compressor needing parts, was anticipating a length search for the Item, within minutes I had it ordered. Kudos!"

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Rep reply posted 2017-05-15
A rep from Master Tool Repair, Master Tool Repair, has responded:

“This is our best case scenario and how we designed our website, hoping to make it very easy for folks to find what they need. It's fantastic to see we did so here. Thank you for the excellent review!”


Verified
5/5

2017-05-13

parts

"the site was easy to use. very nice diagrams also"

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Rep reply posted 2017-05-15
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you so much for your order and taking the time to comment with your compliments. It means a lot to us!”


Verified
5/5

2017-05-12

Great website

"Great website. I found exactly what I was looking for."

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Rep reply posted 2017-05-15
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad to hear that, thank YOU for shopping with MTR!”


Verified
5/5

2017-05-11

approved by Chief Kilowatt

"If it break, Chief Kilowatt will repair all electrical, mechanical plumbing."

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Rep reply posted 2017-05-12
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thanks for choosing Master Tool Repair to order your parts from, Chief!”


Verified
5/5

2017-05-11

"First time buyer and was pleased with how easy it was for researching what I needed."

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Rep reply posted 2017-05-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's our goal, to make the website and ordering process easy, quick and painless. Thanks for taking the time to comment!”


Verified
5/5

2017-05-11

"Master tool repair seems to be an easy to use service, with good selection and fair pricing."

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Rep reply posted 2017-05-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We strive for just that. Thank you so much for giving us your business and we know there are other choices out there. See you next time!”


Verified
5/5

2017-05-10

awsome

"great place to shop its awesome fast and quick "

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Rep reply posted 2017-05-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“I'm glad we succeeded and thank you for the positive feedback!”


Verified
5/5

2017-05-10

very easy to find what I was looking for!

" I was for old A/C parts "

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Rep reply posted 2017-05-10
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're happy to hear you were satisfied with your experience. We try to make the website's functionality very simple and intuitive, so thank YOU!”


Verified
5/5

2017-05-10

"Found and ordered parts quickly."

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Rep reply posted 2017-05-10
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Quick and easy is what our website is about. We know our customers are busy. Thank you for taking the time to review us!”