"Cory helped me out on the phone. Excellent service! (BTW, in Costa Rica Pura Vida means 'the good life' and also 'top quality.')"
"Had what I needed at good prices, also got a deal on a coiled air hose which I was planning to purchase soon!"
“Well that's convenient! Glad we had what you were looking for. Thank you for your order and we hope to see you again!”
"Your website is great I found just what I needed....I'll be Back !"
“Thank you for the compliments! It's great to see we earned your trust and future business!”
"Was nice finding the parts that I needed all in one place. Thanks"
“I'm glad we could be your one-stop shop. Thank you for ordering with us!”
"Found otherwise obsolete part."
“Glad you found what you were looking for. Thanks for the business!”
"Would have liked to see pic of kit and a list of what is included. You say it fits the R4221 so I have to take your word for it."
“That's a good point you make, and I agree with you. I look for photos when I shop online as it makes a difference for me. We are constantly uploading photos of parts, although it can be a slow process being we carry over 350,000 SKUs. Thank you for the very valuable feedback!”
"great service and usually quick delivery"
“Thank you for the compliments and for taking the time to review!”
"Accent and tone of service person on telephone was hard to understand."
“Thank you for your valuable feedback. We have a couple of new sales associates so I apologize if it was difficult to understand them. We are in the process of training and will take this into account, certainly. Thanks again!”
"Second time ordering a pressure switch with you guys. Website was easy to navigate and find what I needed. I hope I don't have to buy anything for my compressor anytime soon but if I do I know where I'm coming. Great service and prices."
“It's great to hear we lived up to your praise, and we hope we continue to. No one likes to spend their hard-earned money to repair equipment but if it must be done, we try to make it quick and painless. Thank you so much for your continued business!”
"half the price of sears parts"
“We try to be as competitive as possible on price, and it looks like we succeeded here. Thank you for giving us your business!”
"Quick registry, great price, quick delivery"
“Great compliments, thank you for ordering with us and giving us a shot...and for taking the time to comment!”
"Your online system is easy to use. It was a very good experience. "
“Thank you for the compliment and we appreciate you taking the time to tell us! Hopefully we'll see you the next time you need parts!”
"Easy to find parts by compressor model number and looking at the exploded diagram. Actual photos are very helpful to confirm this is the right part."
“Thank you so much for the feedback and for shopping with us! We try to make the process very simple and fast, and we're constantly uploading product photos because we are customers too, after all. Again, thank you!”
"Found the part for my air compressor with no trouble."
“That's our goal, to give our customers a simple layout with a parts diagram and minimal fuss. We're pleased to hear you had a great experience with us. Thank you for your comments!”
"These guys have repair parts nobody else has."
“That's what we do, offer those elusive parts our competitors either don't offer or won't bother tracking down. We try our best to substitute third party parts for those obsolete OEM parts, as we know parts are harder than ever to find these days. Your feedback is greatly appreciated!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“A great compliment, I'll be sure to pass this along to Kori! Thank you for giving us your business, we think our customer service sets us apart from everyone else. ”