"Thanks for making it easy!"
"Had experience a check out delay on line trying to pay for product but resolved problem. Looking forward to receiving my parts on time..... "
“Sorry for the delay but it may have been a one-time fluke. Glad to know you checked out and processed your order. Feel free to call us if you have any questions. Thank you for your business and for taking the time to comment!”
"quick and easy purchase "
"Bought this used compressor, but needed a part was very easy to find. Will let you know how the installation goes."
“We hope it goes well and if you have questions, we're here to assist if we can! Thank you for finding us and ordering with MTR!”
"I guess I will see how well this works for over I sure hope I am not making a mistake $128.oo"
“We think you'll be satisfied with your experience. If you're not 100% sure you ordered the correct item(s) feel free to call one of our sales associates at 757-547-8665 and we'll do what we can to confirm this for you. We're here to help! Thank you for your valuable feedback!”
"Great Service and fast shipping and handling."
“If we can excel at one thing over any other, it's service first. Thank you for the compliments and for ordering with us!”
"great glad i found you great experiance"
“We're thankful that you found us and had a good experience with us. Thank you for posting your comments!”
"Shipping is to expensive and I could not find the other part I was looking for."
“We're sorry you couldn't locate all of the parts you were looking for, but we sincerely appreciate you finding us and giving us your business. It may be that we don't carry the part you're looking for any longer, or it's offered by a vendor we don't carry. Feel free to call us directly at 757-547-8665 and we'd be glad to track it down for you and answer any questions you have!”
"Right parts, right price!"
"needed the part too get going again thanks"
“That's our goal, to keep you working. Thank you for your order and for posting your review!”
"thanks for your help, easy acesss web site!!"
“You're very welcome and thank you! The K.I.S.S. method is best in our opinion. ”
"this website is the best one I ever used and the parts r easy to find great job u guys."
“Your compliments are certainly appreciated, so thank you for taking the time to review and to order with us! ”
"Hard to find part. Master Tool Repair provided clear diagrams on their website that allowed me to quickly and confidently find the part I needed"
“That's our goal! We're glad you found the part you needed so you can get back to work. Thank you for taking the time to post your compliments!”
"Candace Whitlow at MTR stayed with me until she found what I was looking for.
She rocks!"
“Thank you for the fantastic review and compliments! I'll certainly pass this along to Candace. We hope to see you again the next time you need parts!”
"Use the telephone ordering/product question line and the online ordering process. Very efficient and user friendly."
“We couldn't ask for a better review than what you've offered here. A huge thank you for ordering with us and for posting your compliments!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“'Easy' is what we try to do here...thank you for taking the time to comment and for giving us a shot! Hope to see you next time you need parts.”