ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.57/5
Chance of future purchase:
3.72/5
Shipping & packaging:
3.87/5
Customer service:
3.57/5
Return/Replacement policy:
3.28/5

Verified
3/5

2023-07-30

Just OK experience...

"Needed regulator and knob for my Husky compressor. Sent pictures of parts that were needed to customer service. They responded with the parts they said I needed, so I ordered them accordingly. Upon delivery, I received the regulator which was right, and received a screw instead of the knob which wasn't. I emailed pictures again to customer service and the situation... I waited for a reply which never came. I then called them and explained the situation and found out the part I needed wasn't in their system and probably wasn't available any more ... which I would have been OK with if they told me that initially. They wanted to give me credit for the screw which I told them not worth it. Ordering was somewhat easy, but frustrating when I didn't get the parts I needed even after sending pictures. Also when I followed up via email, there was no reply, which again was a bit frustrating; and then finally calling them to get solid answers, which I appreciated. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service

Verified
5/5

2023-07-30

"Fast shipping good pricing"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-07-28

Fast and easy ordering. A great website with solutions.

"ordered the parts that I needed and they arrived three days later."


Verified
5/5

2023-07-28

Product delivered as advertised

"Product delivered as advertised "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-07-28

Knowledgeable staff

"Needed compressor part and they knew and had exact replacement."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-27

Will buy from again / thank you.

"Great product at a good price!"

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-27

Air compressor parts...old unit now works perfectly.

"Andrew is a great sales rep. Very helpful "


Verified
5/5

2023-07-26

Great customer service

"I had ordered a pulley and received something else,(a jar of gummies), I jumped the gun and gave a negative review on a weekend, 1st thing Monday I called and they were very polite and promptly shipped me the correct part. I wish I could take back the first review as they were the most responsive and polite customer service I've ever had."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-26

Great service

"Product was shipped on the same day. Came on the day it was expected to come. Product was pristine in the package."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-26

Great Serivce every time!!!

"Great service every time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-26

Excellent

"Was able to recognize what I needed "


Verified
5/5

2023-07-26

Great job

"Helped with a return. Hopefully it is taken care of."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2023-07-26

Get the correct part to begin with

"I purchased a part that didn't fit my compressor and needed to return it. They unapologetically charge a 20% "restocking fee" for the return of a brand-new, unused part after several weeks of trying to get them to acknowledge they had received the returned part. In this day and age of Amazon and Walmart returns, charging a restocking fee is absurd. After having to pay for shipping both ways and needing to pay the company to accept their part back into inventory, the customer loses heavily on returns with this company. I won't be shopping here ever again. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-26

Compressor Part

"The right part at the right part. Easy ordering process and prompt service "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-07-26

real people that know what they are talking about

"common sense, respectful, and really helpful"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process