ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.10/5
Chance of future purchase:
4.42/5
Shipping & packaging:
4.47/5
Customer service:
4.36/5
Return/Replacement policy:
4.10/5

Verified
5/5

2024-10-24

perfect fit

"easy! quick and simple-love it"


Verified
5/5

2024-10-23

Perfect and beautiful product again. Repeat customer

"Great color selection and the micro custom fitting I'd a real differentiator! Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-10-23

Nice mat, arrived well packaged.

"It arrived in perfect condition and the colors were beautiful, but it split while I was putting it in the frame (my fault, most likely). "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-10-24
A rep from Matboard And More, matboardandmore, has responded:

“Thank you for the feedback! I’m glad to hear the mat arrived well-packaged and that the colors were beautiful. I’m sorry to hear it split while framing—these things can happen! If you need any assistance or would like to discuss a replacement, feel free to reach out. You can contact us at info@matboardandmore.com, and we’ll be happy to help with tips or any other solutions.”


Verified
5/5

2024-10-23

Very pleased.

"The mat boards were exactly what I ordered. Very very pleased. Will order from you again. And shipping was awesome. I had them so quick. I was pleasantly surprised."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-02-27

Fantastic

"Just perfect. Great job. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-23

Accurate and fast

"I ordered a custom mat; the dimensions are perfect and the mat arrived promptly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-10-23

Excellent!

"Great product and service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-23

So easy and quality is superb!

"This was SO helpful in adding some variety to my “art wall”"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2024-10-23

Product was bent (Curved).

"The packaging could have been better. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-10-23
A rep from Matboard And More, matboardandmore, has responded:


Thank you for letting us know about the issue with your order. We apologize for the inconvenience. Please rest assured that you're never liable for any shipping damage, and we'll replace the damaged product at 100%.

Could you kindly email photos of the damage to info@matboardandmore.com? Once we receive them, we'll get a replacement sent out to you as soon as possible. Thank you for your understanding!”


Verified
5/5

2024-10-23

Terrific Job!

"Matboard did a terrific job! I was somewhat concerned that my nonstandard mat size (a much large bottom border than the top border) would create a problem but the easy-to-use app eliminated this risk. When it also asked for a photo of what I wanted I was further assured that no problem would exist. The mat arrived in excellent condition and was even several days earlier than expected. I will definitely use them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-23

perfect

"Looks great! Mat cut perfectly "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-23

Exceeded my Expectations!

"I ordered a frame and mats for a picture for my supervisors office. I was impressed by the website and the fact that I could upload the picture and see how it would look. When I received the package it was packaged extremely well, very professional! I will be using Matboard and More again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-09-11

Love the product

"I couldn’t believe how well packaged the products were. All the pieces fit perfectly and I will definitely recommend and reorder from your company "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-08

Great experience!

"Amazing website. Finally able to mat and frames all my photos. You can pick any size and color and the prices are very fair."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-30

Amazing products, custom sized, and fast delivery!

"I ordered a mat and plexiglass that I needed to frame a painting I had just finished. The painting was an odd size, but they had no issue with the dimensions I gave them! They were very reasonably priced and were delivered within a week! Wonderful to do business with!"


Rep reply posted 2024-10-04
A rep from Matboard And More, matboardandmore, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you loved our custom sizing options and that we could meet your unique needs for your painting. Fast delivery and great prices are what we aim for, so it’s wonderful to know we hit the mark! We’re excited to have been a part of your framing project and can’t wait to see how your artwork looks with our products!”