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Product & services pricing
3.75/5
Chance of future purchase:
1.25/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
3.75/5

Verified
5/5

2014-03-03

"The mats I receive are always cut perfectly...a huge plus! And I have always received my shippment in 4 days or less. Now that's what I call SERVICE!!!! Thank you MatboardPlus!"


Verified
5/5

2014-03-03

"Ordering was very easy, order arrived earlier than expected and was very securely packaged. The mats are really beautiful"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-03

"Mat board was just as ordered. Quality is good."


Verified
5/5

2014-03-03

"They have always been wonderful to work with!!!"


Verified
5/5

2014-03-03

"Order was prompt arriving and as promised."


Verified
5/5

2014-03-03

"Great service, prices and quality mat boards and other framing supplies."


Verified
5/5

2014-03-03

"Wonderful, prompt delivery, knowledgeable , nice people"


Verified
5/5

2014-03-03

"Very nice mats, and I like that I can get them any size and any cut I want. I especially love the black core mats and the V-groove cut mats. Mats are very well packaged and shipped promptly. Good company to do business with."


Verified
5/5

2014-03-03

"I ordered a non-standard size opening (11x17 print) and they sent me the wrong size opening (11x14). I called up and they immediately put in a O/N replacement and left me with their accident. It was terrific service and the mat is a reasonable price for someone looking for a custom mat."


Verified
5/5

2014-03-03

"Always an easy transaction! Matts arrive quickly and look beautiful."


Verified
5/5

2014-03-03

"The products from matboardplus are always precisely cut and arrive in a timely manner. "


Verified
5/5

2014-03-03

"A good experience. The boards work ok.
"


Verified
5/5

2014-03-03

"Received damaged products and they resent the entire order to rectify the issue. Very happy. Thanks"


Verified
5/5

2014-03-03

"I have ordered from Matboard Plus numerous times for odd sized pictures/posters. I have been very well pleased with the quality of the mats, the fast turn around from when the order was placed, and the ease of getting questions regarding what size to order, etc. I am very excited that Matboard Plus provides this service as it is extremely difficult to find mats for odd sizes. I now use Matboard Plus for all my mat needs!"


Verified
5/5

2014-03-03

"Some of the items were damaged in shipment and after I notified them, they sent me replacements right away at no charge. No that is what I call service."