"They auto-renew your account even after you disable auto renew and refuse to issue a refund. They don't email you or let you know in any way that they are about to take money from your account again when your initial subscription expires. You cannot cancel your subscription through the app, which is also a joke. A quick Google search will show you how many people have problems like this and their customer service team who do absolutely nothing to help only add to everything. Stay away. "
"I see lots of people posting negative comments about Match.com, but people should be realistic about what they're trying to do. Match.com allows people looking for someone special to have access to a pool of individuals they normally would not come into contact with due to geographic proximity, being in different social circles, having a tight work schedule or even just not feeling comfortable with the bar scene or approaching random strangers and striking up a conversation. The people on Match are the same people you work with, see in the store or at a friend's cookout. This site just brings eligible people hoping to find someone together. Yes, there are people with fake profiles, and some who are scammers. I ran into them too. But, after having been on and off (when I was dating someone) over the course of 4 years, I met some amazing women, many of whom are still friends today. The key to Match.com is being smart. Don't allow yourself to have an email/texting/phone relationship with someone for an extended length of time. You're setting yourself up for trouble. Treat it as you would any relationship -- email for a few messages, and get a feel for the person. Talk over the phone, ask some good questions, then decide if you want to meet for a brief meeting -- in a public place. If you hit it off, go out again. If not, you don't have to communicate. Listen to your gut instincts, and if things don't sound right with the person, discontinue contact. These are the same kinds of things you would do if you were talking to a person you met face to face somewhere. If people aren't smart about dating, they're going to get burned -- and that is not Match.com's fault. I met my wife on Match.com, and followed all of these steps. She's a fantastic woman, and she's REAL. College educated, gainfully employed, and all of those other boxes people like to check. No games or deception (avoid those), the things she told me about herself matched up with reality (verified that stuff, too), and we have a great life together neither of us had imagined before Match.com. I'd been looking for a long time, she joined when given an ultimatum by her sisters that they were going to create a profile if she didn't, and met me a few months later. MATCH.COM WORKS! But, just as in real life, don't expect a homerun your first time at bat. Be realistic about the process, give it time, don't be in a rush, and don't make bad decisions. This is a golden opportunity for people, if they use it wisely."
"Let me start by saying that I did find love and am over the moon about it. However, the road getting there was rough. A year of sending "likes" and e-mails, I rarely ever got responses from the people I was interested in and only went on dates with 4 people. I had much more success meeting people on other sites. In the end my boyfriend found me on Match and again, I really couldn't be happier but my experience prior to meeting him was rather discouraging. "
"Flipping through profiles of people, like I was shopping for shoes seemed to cheapen the human endeavor. It did, however, save me from the indignity of trolling singles bars or suffering through "you'd like my friend.""
"Lots of guys outside my preferences
Multiple profiles same pictures.. seems fake in some cases"
"It's bullcrap that we have to pay a subscription to send messages. Seems like no one responds until after my subscription expires. Nice scam you run Match."
"I visited Wy and thought I'd take a look. BAD IDEA! I could never get it to switch me back to Colorado. All matches were from WY. I tried changing the zip, search criteria, everything- a couple dozen times! I had to cancel, but I paid for 6 months of WY matches and the couple who did respond asked why I was looking in Colorado when I live in WY. SOO frustrating. Costumer service reps are clearly not from USA and never could help me! Terrible waste! "
"My account was hacked twice. "
"a total waste of time and money..This site promotes scammers, especially young underage ladies who live in other countries, but give US addresses and are scamming older men.. Match refuses to institute blocking preferences to stop people from seeing your profile, based on certain criteria;, age, distance, faith/religion, and . ethnic background. The user pays lots of money on this website and should be given the option of having their profile shown to certain people who they are interested in, based on the criteria above"
"after joining for the 2nd time, I was very fortunate to have found my Match on Match. The selection of individuals were spot on to my requirements. I was very happy with not only the friends I have made but of course the one Match."
"I joined Match the third week of January 2017, sent a message to a guy, and he responded quickly. On February 1st we had our first date and hit it off quickly. We've been dating ever since, and we are exclusive. Thank you, Match! "
"I met a wonderful man. He had do many things in common and we were already finishing each others sentences that everyone thought we had been together for a long time. Our chemistry was and still is so invigorating. We have been told plenty of times what a beautiful couple we are."
"So my Match experience itself was okay; definitely more disappointing than I expected, but I'm like okay whatever that's reality. Then they auto-renewed my subscription a day early so I couldn't get my money back because they have a "no refund" policy. THEN when I was talking with customer service to validate that I 100% could not get my refund back, she HUNG UP on me because I asked to speak to a supervisor and she would not let me. I called back and got a better customer service person who explained to me that as employees of Match they are not given a number and literally can not transfer the call. They have to write an email or something that then the superiors look at and they take 'an appropriate action'. The fact that I as a customer and the poor employees can not speak with someone in a leadership role is absolutely unprofessional and ridiculous. That is not a company I want to support. "
"great experience. easy to use."
"Match undoubtedly opened up a new pool of people to meet. The website needs a tutorial or some sort of FAQ's as there were features I was unaware of until I stopped using the site. I did meet my current boyfriend from Match so I have to give it kudos for that. We would not have met otherwise so it is definitely serving its purpose!"