"good, but when I try to use amazon pay, it does not work. "
"I worked with the salesman Allen and he was a tremendous help to me and my family. Thank you US Mattress. "
"My experience with US matches was excellent but the delivery company don't give you no advance of when they're gonna show up with your mattress now that's poor business not a phone call nada email nothing"
"Everything was and is great"
"I received my bed and frame yesterday and slept on it last night. It was amazing. If it had not been for Ariel M I do not think I would have gotten this bed. She was of great help to me and stayed in contact with me till the very end. If you ever need a great person to work with ask for Ariel M. "
"Normal internet buying experience.
I am still having issues with xpo logistics.
Been promised delivery two times already..
First time I removed my bed from bedroom and moved it outside for drivers benefit.
They never showed up.
Meanwhile my bed is outside in 10 below weather."
"Happy with mattress. Still waiting for my $100.00 gift card."
"I bought a wonderful Beautyrest mattress which is so tall, I am back for a low profile foundation to see if it will work better for us."
"The sales rep was very knowledgeable le. The pricing was fair."
"On time, perfect delivery"
"BUYER BEWARE! Purchased 3 mattresses from US Mattress because online it says "120 days money back guarantee" on their website. I tried to return 2 of the mattresses and am told they don't offer Money Back Only exchange. I sent them screenshots of their website that says otherwise.. Multiple calls/emails later I get a manager who tells me they don't offer money back only exchanges and if I want to exchange its $139 fee PLUS additional fees depending on the mattress! If you dont want to give people their money back then DONT list it on your website that you give people their money back! This is false advertising! Multiple complaints on the bbb with similar issues, I wish I would of looked at that before I made my purchase here. I WOULD NOT RECOMMEND AND I WILL NEVER PURCHASE FROM THEM AGAIN!"
"Very easy to order online. Wide range of products. Customer service is very easy to reach and responds quickly with fair resolutions. "
"Mattress fell good while you sleep. "
"Kyle was quick, informative and transparent. Very simple process, I felt good about completing the purchase with US Mattress. Got my matress ahead of scheduled, Dent and Ding special which is in incredible condition (no dents or dings, was just opened - saved BIG)"
"Great sales person. Delivered within two day of purchase."