"Great customer service! When my order was delayed Susan was great in keeping me informed about the order status and escalating to the manufacturer. Got my mattress today and happy with it!"
"I am very happy with the mattress I purchased. My only dissatisfaction would be with delivery.... they delivery service somehow only got one of my items, not both and were not very clear on what was happening with the other part. It took several weeks past the date of when i was supposed to get it that it was finally delivered.
It was delivered with care and they were great about calling me when they were coming my way, I just wish they were more organized on their end as far as receiveing the order.
But US Mattress was great and the bed is good quality and very comfortable."
"We had a great experience. Kevin was a good sales guy who walked us through the options and was a pleasure to work with. We're happy with the service and our new mattress!"
"Ordered on December 10 and still waiting "
"Excellent delivery, excellent price, excellent service"
"After waiting over a month for delivery this is what they delivered the wrong mattress for the base and it was wrong in the original paperwork.2 weeks later I canceled my order. I have no plans for doing business with US Mattress again."
"The sales rep was very informative and helpful and did NOT PUSH.
Bed came on time, and was delivered by very fast and nice people. "
"Great prices great service
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"Very pleased with our purchase and the delivery."
"On time, careful, courteous"
"Salesmen were very knowledgable of product and points we should consider. Production of new bed was a couple of days slower than originally projected. Delivery and assemble was excellent. First several nights have been comfortable and enjoyable. We are learning to work with adjustable foundation to attain maximum results."
"Easy to find and order what I wanted. Great availability that beats the local stores. Appreciate the fast, free delivery.
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"Alicia was amazing at helping me get my order placed and even price matching! Couldn't recommend this store enough! "
"I saved about 700.00 to 800.00 on my purchase of the mattress I wanted using them. "
"I worked with Zak and he was very responsive. He was able to accommodate my request. All of my experiences with US Mattress have been very good and I will be ordering any future bedding needs from US Mattress, as they are very reputable, back up their products, and respond in a very timely manner. Thank you Zak for your assistance and thank you US Mattress for providing good products, price and quality. "