"Maxsaver is top on my list and I'd definitely be a return customer for multiple reasons:
1. There price for the Nissin Di688 mark II flash was about 40% less that what the big box stores or premier online company offered
2. I ordered it on Sat, it shipped on Monday, and it arrived USPS on Wednesday to the U.S.A. east cost from HK. Impressive.
3. I sent an email to customer service to upgrade me from standard shipping to express mail for $21 premium and they responded in a couple of hours, I did a Paypal transaction, and all was set
Totally, pleased with the vendor and product as I needed the flash for a wedding that weekend. Maxsaver totally saved dollars in my wallet and the product was as expected.
"
"Ordered 2 hoya hd filters from maxsaver. While shipping was somewhat slow they provided tracking and the filters arrived as promised about 3 weeks after order. They were the best price and the shipping delay was not a problem for me."
"Purchased Hoya CPL filters from MaxSaver.net. Great service, fast shipping (Hong Kong - USA). Highly recommended filter store with unbeatable prices. "
"order from them a few times from them before and has no problem at all. But this time, I ordered 3 items and one of them was missing from the package. I emailed them and never hear from them whatsoever! I will think twice if I want something from them, even they have good price. Customer service is NONE!!!"
"I have purchased several B+W filters from MaxSaver.net (former hvStar) during the past 2 years. Always good service, speedy shipment (Hong Kong - Denmark), and unproblematic payment through PayPal. Highly recommended filter store with unbeatable prices."
"I have ordered from them many times and have always had a good experience. Shipping does take a while do to the distance but the savings is worth it. The packaging is always well sealed and has done its job to keep the contents safe."
"I ordered 3 filters but only received 1 filter. The envelope was not sealed properly and 2 of the filters fell out. I will not use again. They will not refund or ship out the filters again, AVOID MAXSAVER (HVSTAR)!!!!!!"
"Despite being stationed in Hong Kong, my order came in fast - just under a week! The price was $40 cheaper than BH PhotoVideo, and the service was just as good! I talked to one of their sales rep on Skype and they were extremely courteous and responsive.
This has now become my one-stop shop place for all lens filters - best prices that I could find on B+W (Schneider) filters anywhere. Don't let their location scare you out of buying - these guys are professionals and they know how to do business.
A+ in all regards!"
"Unbeatable prices and good service. The web site had a couple of glitches but the price on their top quality filters is great. I justed placed my second order with them for another Hoya filter."
"I bought two filters from Max. One did not seem right, and I returned it. After waiting for what seemed like an eternity, I finally got the refund. I've since bought from them again. Good vendor. Thx."
"Maxsaver.net also sells on eBay under the name BestEastern. I was nervous about ordering from them but they were recommended to me by more than 1 professional photographer, and I was only buying lens filters, so I didn't have huge concerns about honoring warranties.
Maxsaver.net has great prices on name brand filters like Hoya and B+W. They also sell Kenko filters, which is an Asian label on what is basically the same glass as you'll find on the U.S. brands. I ordered a Kenko polarizing filter based on reviews at photographers forums, and was very pleased. The price was terrific, the shipping was much faster than I expected (it arrived in less than a week), and the filter is very high quality. I would definitely order from Maxsaver.net again.
One thing that annoyed me was that like a lot of companies that sell on ebay, they overcharge for shipping to make the item prices look lower. I would have ordered multiple items from them until I realized I still had to pay the very high shipping cost per item; so before you order, make sure you consider the shipping costs.
If you like what you see on maxsaver.net, but would prefer to be protected by eBay/PayPal's buyer protection, you could order from BestEastern on eBay and pay a couple of dollars more.
Overall a very positive experience."
"I had placed an order for a 2GB Sony Memory Stick PRO Duo with this note: I am ordering a brand new item with US warranty. If one or both requirements do not apply cancel my order herewith, please!
They charged my PayPal account for the total of $20.90 on that day. However, I received an e-mail from PayPal that this seller has refunded me the same amount with the
"Message From Seller:
full refund for cancel order: 922354815 2GB Sony Memory Stick PRO Duo Adapter. thanks!"
I sent an email to the seller to request the reason for the cancellation of my order. The reply I received is as follows:
Thank you for your update.
We check that you left a message as following :
I am placing an order for a brand new item with US warranty. If one or both
requirements do not apply cancel my order herewith, please.
It is a reminder that we can not declare it is a brand new item with US
warranty, as we get the sony cards from market , so have to refund you: )
Thank you for your understanding in advance!
Please feel free to email me if you have any questions!
Best Regards,
Celia
Account Manager
BestEastern/ToyStory
****@****
www.MaxSaver.Net
Again, the item that was displayed on their website was described as a brand new item! I call this a scam!!!"