"I had some used equipment to sell or trade and contacted several stores. McBain was back with a reply and request for more detailed information almost immediately [to date, I have only heard from one other store]. They made, what I considered, a fair offer and the transactin was concluded. I then purchased what I was looking for which was shipped readily with a follow up phone call. This is in line with the experience I have had with this store in the past and it will remain my #1 go t store."
"I had no Idea at all the products that were available, never mind what they stocked! The staff was very knowledgeable about all the products and features. I spent more than I intended but after trying out my new gear, what a difference in the picture quality. I am glad I made the move to the next level and I will be back! Leslie, was a great help at the main 107 Avenue, store."
"Just bought a professional camera from them (their website) and got it pretty fast. After I placed the order, someone wrote me back an email telling me when they will ship the camera. The camera came on the next business day which is pretty good! Checked the camera, so far so good. Checked the shutter count, it's brand new. I am satisfy with my purchase."
"McBain camera sent my order fast. It arrived very quickly. Their price was good. The camera I bought is working well. I am happy."
"Blistering fast service. I ordered the ThinkTank Holster 50 online on Monday the 5th and had it in my hands less than 24 hours later! That is shipping from Edmonton to Toronto in less than 24hrs. for only $5.95! Thanks Tom G.!"
"Excellent service! I placed the order on line in the AM and it was shipped in the PM. Only took 2 days for delivery as McBain's advertises. Could not ask for better service and would recommend them to anyone."
"This is the thrid time I buy from McBain. They have a wide range of products at very good prices, and *NO* 8% PST because it is in Alberta! Cheap regular shipping rate (free with expensive orders). Just like purchasing from ANY online stores, I always email to check stock status before buying - and my emails had always been promptly replied. Good customer service, they send you regular emails to keep you informed of the shipping status. "
"McBain's website is NOT accurate, lists items as in stock when they are not. Emailed to confirm order status and received NO reply after 2 days. Called and found out item was backordered with no foreseeable shipping date. "
"Outstanding customer service, Quick to ship, and the lowest price in Canada for what I bought.
I will definitely shop there again."