"I ordered a part via website, doesn’t fit. Shipping cost is ridiculous "
"I was kept notified all along as to the availability of the parts (something was out of stock) and notified as soon as it came in and was shipped out! Will definitely use them again! GREAT SERVICE!"
"Walked in today looking for the parts department. No one in the main building offered to help me, or walked away when I made eye contact with them. I wandered my way back to the service department where people walked away from their desk when they saw me. Saw the parts department across the bay so i walked over and hit the button for service. The must unexcited employee showed up and looked at me like I just ruined his day and asked how he could help me. Told him I had a pick up and pointed to the item sitting next to him. He looked at me then just tossed me a box from behind the counter then walked away without another word said. Won't come back here. "
"paid for it...haven't gotten it yet...they promise it will arrive. Fingers crossed."
"Was able to find it quick"
"Best price and on phone advice as to product specs"
"Great website for VW parts!"
"Found right away what part I was looking for. Easy to navigate web site! Shipment cost are a little at the upper end:)"
"Thanks for having the part I needed. Getting harder to find parts for my 97 VW Jetta GT. "
"Very easy to understand and place order."
"Easy to navigate the website "
"great price & quick response on parts tracking ."
"I filled out the order wrong and they fixed it for no charge, super easy and great to deal with "
"I wish you can update the tracking number for the delivery and keep your great service."
"I called the dealership for the parts I just ordered. I was quoted a price. When I said I had seen the items listed at $5 per item less online, I expected an adjustment would be made and I would place the order and pick it up.
Nope. I had to order it online for $5 per item less and pick it up at the dealership.
"