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Media Moguls

1 reviews
5.00 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2005-09-08

"I recently purchased a laptop computer from a local company that had a faulty battery. That company refused to help me replace it or even give me the correct part number so I could search for the part elsewhere. When I contacted Media Moguls, they took the time to help me find the correct part number from the information I had available to me, then they even located the part for me to purchase. I received the correct part from them within one week, for a very reasonable price. I was extremely happy to find this battery worked correctly. The team at Media Moguls are very kind and helpful, and offer prompt and reliable service. They even gave me further information and support regarding the laptop I bought. I would definitely recommend their services to anyone in need of technical support and products. After my experience, I rate Media Moguls a 10 in terms of quality of product, customer service, and prompt delivery. Thanks Media Moguls!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
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