"Of all the online merchants I've dealt with since 1997, these folks have the best customer service I've ever encountered. They almost made me feel like family as I communicated several times with them while Garmin rolled out a new product. They were gracious both in e-mails and chat, and it didn't matter if it was a $20 item or one at $279. They changed my order twice with a simple chat request by me. I got two shipping date updates that were far more informative than other e-tailers have ever sent. On top of that, the already lowest price was reduced automatically when Garmin updated prices. I've had to cancel preorders with other merchants because orders could not be revised to reflect lower posted prices. Great guys at MegaGPS. I'll be back!"
"I placed an order for a garmin nuvi at their sdvertised sale price. After placing the order, I researched another site and found the same model for $15 less. I immediately emailed customer service and asked if they could match this price. While they could not match they very kindly offered to cancel the order. Nice service even though lower price was found elsewhere."
"I missunderstood the wording on the traffic receiver. The GPS I ordered has lifetime map and lifetime traffic. I thought it stated receiver required afterwords. I received an email from staff member stating that it was not required on this model, saving me 100 dollars. The unit was to have shipped at the beginning of November, but hasn't shipped as of today 11/16. Please check status for me. Thank You"
"I purchased the map upgrade for my Garmin Nuvi from MegaGPS and not only were they the best price that I found but delivery was very prompt. I received my upgrade disk in the mail in a couple of days and all went very well in the upgrade process of my maps. I highly recommend MegaGPS and will look for them again for my next GPS purchase."
"Great selection and price which is why I ordered one for a X-mas present. The package arrived as expected and in a discreet package as requested. I did take it out and used it to make sure it worked ok due to the 30 day return policy."
"I'm happy with the price that was offered for my pre-lease of Garmin GPS. I'm also happy with the email update on the latest shipping date. I sent an email to customer service concering the policy for refunds and received a prompt reply. Although, my experience is limited thus far, I am growing an very favorable impression of MegaGPS. Thanks. Harold "
"My order from MegaGPS arrived in a timely manner. I am not sure but I think it was less than 4 business days with the standard shopping. I could not ask for better service. Tom Butler Melbourne, FL"
"Everything arrived as promised and earlier than promised. This is the fourth time I have done business with Mega GPS and I have never been disappointed with the service or the prices. I highly recommend them to friends and family and no one has been disappointed."
"They were sold out (oversold) of one item I had ordered, out of 4, and did not notify me afer I had placed the order. They cancelled the order, I found out when I called about the order,7 days after [placing the order, and was told they had sent me an email to that effect, which I never received, and to order a different unit, which cost an additional $20, and re-enter my order for the additional three items.
I had bought product from this company in the past, but future orders are now in doubt."
"The shipping cost is high for smaller items."
"Great company to do business with, fast response and great price. Highly recommend to anyone looking for a GPS and a great online experience. "
"I ordered a street map update for my Garmin. The cd arrived quickly and was easy to install"
"Ordered material was delivered rapidly, in good condition and complete (all items ordered). Therefore I would give MegaGPS an outstanding rating.
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"The salesperson was very helpful in determining my needs for my new trip. The order went very smooth and arrived on time. Great job, Mega GPS. Highly recommended!!!"
"The disc arrived sooner than expected. The update to my 750 was easy and took a lot less time than I had expected.
Thank you for the prompt service and high quality product.
John Casey"