"Placed and order on line gave a total but then charged an additional $20 shipping. Usually when you get to your final check out you get a bottom line. Not with this company, has fine print that they may add additional shipping. Check other online companies for free shipping easy to hit the minimum charge."
"I ordered some ink and the black ink cartridge registered as empty. I emailed the so-called customer support since they only communicate by email and not phone. After following their instructions several times to no avail, they finally sent me a replacement. When I finally received the replacement, all the ink had leaked out. I will never buy anything else from this company and I will make sure as many people as possible know about this company. I even filed a complaint with the BBB in NY."
"What a rip-off. I also ordered several brother ink cartridges. When I installed it was told to go through the rigamarole of turning off and then unplugging all the while holding buttons, etc. and did it to no avail. I finally had to go out to the local office supply place and buy ink as no work could be done at my office. When that ran out I tried the second one I was sent. It too was defective. It has been impossible to get any help...first of all the toll free number doesn't handle problems...all has to be done through email and then when I finally got through to a person the first thing he said was that it was the wrong cartridge for my machine. When I pointed out that it was the one that their website says that is appropriate for my machine I got the unplug rigamorole again. When I ask for a refund per their guarentee was told that too much time had passed although most of that was due to the delay in their responding to me. I will never buy from them again and am calling American Express to see if I can get my money refunded."
"Ink was very light in color. Two cartridges were outdated. You get what you pay for."
"Ink works good, low price, fast shipping. Paid 12.91 total with the added 4.95 for shipping so I feel that I got a great deal. They're not really up front with their shipping prices. I think it is 4.95 unless you order over 50. So in my opinion, the ink works good so people should buy from them. I have no problems as of yet. Will edit if need be."
"STAY AWAY FROM THIS COMPANY!!! Boy are the current reviews correct! I only received part of an order (3 out of 10) and was told my order was over 90 days....was placed a week ago. I called the number and the women told me that they only respond to e-mails when I was trying to find out where the remaining were and then hung up on me. You will get screwed dealing with this company so hopefully you put the charges on a credit card and can get them reversed! Would not recommend this place at all. What company only deals with you not getting your order thru e-mail!! SCAM SCAM SCAM"
"Excellent service, Had a lost order and they took care of it immediately. Five Stars!"
"Definition of "If it sounds too good to be true---it probably is". Ordered two sets, 5 colors, Canaon PixmaMP610. Price was my only reason and WOW!!! did I get screwed and no kiss! Both yellow carts failed to deliver ink and magenta was half full. Cust no service explained that "we always fill our tanks". Yeh, sure! Then they went on to tell me to turn off, unplug and remove carts from printer cuz the printer needed to be reprogrammed to recognize the strange chip. Never had that problem with my current supplier. Back to my current supplier. I learned my lesson---I'd Public apoligy to Ldproducts---I shooda known!"
"CHEAP - CHEAP - CHEAP
I ordered 4 Canon BCT-6M ink carts. I got them quickly. All were perfect out of the box except 1 which leaked a little red as it was opened. Wiped it off. Put it in. All have worked fine for over a month.
These babies who whine about Megatones-- look what you are paying. I paid about 1/10th of Office Depot price.
Even if you have to replace one, you are still miles ahead."
"I ordered from Megatoners in March 25, my checking account was charged right way a different amt that the original invoice.
I did not like the fact that they do not disclose shipping fees like any other genuine company.
On April 7, I called and spoke with Max and I was informed the order was already shipped and probably got lost in the mail so he was going to ship it again and it would be arriving soon.
On April 12 I called again, the costumer representative very rude on the phone told me to check my tracking number which I never received. So I asked him to check by my order number to find out if the order was in fact shipped on April 7.
When I started questioning him, he rudly said the store was "closed" on April 7 and I insisted to have him take a look at my order, long and behold the order was shipped on April 7, the day the store was"closed" as he said.
Then he starting giving me lame excuses that some of my items was out of stock...and I would be getting it soon.
Needless to say, I will NEVER order from this people again, they are rude and do not follow up with emails with tracking numbers, dates of shipping and so on...HORRIBLE COSTUMER SERVICE. I FEEL VERY SORRY I DID NOT READ THE REVIEWS BEFORE PLACING MY ORDER.From March 25th and now, April 12 I have not received anything yet....STAY WAY FROM THIS PEOPLE, IT IS NOT WORTH THE "SAVINGS" Hope my cartriges will work...but at this point, I highly doubt that..especially after reading all the reviews."
"For the past 8 years I have been buying from Megatoners and have referred over 30 people to the company. Up until last year, I never had a problem with a cartridge. I have HP Officejets 1150c and 7310xi, Epsons C84, R200, and NX400, Canon i70 mobile printer, and a Brother MFC-6490 CW. I also have two laser printers and two dot matrix but I never got ink from megatoners for them. Needless to say I am always looking for a deal on ink and Megatoners price has always been better. In 2008 I started getting a couple of bad cartridges in each order. The tri-colors would be missing a color like, no cyan or yellow or magenta. Or a single cartridge would be flat out empty. I did like others have mentioned and chalked it up to the price you pay for cheap ink. However by 2009 it was more than just a couple in each order. Until the order I made 10/7/09. Every single cartridge for the HPs were missing ink and none of the 8 cartridges for the NX400 were compatible. My orders are usually around $75 so that is a lot of ink at that price so imagine my suprise that so many of the cartridges were no good. I tried to contact them but the 800 number on the website instructs you to email and of course I never got a response to any of my emails. The home page of their website says in big letters that they take government and military orders. I quess us pions don't count anymore. I've been searching the internet for a new supplier and I've just made my first order to Super Media Store. I hope things work out better with them."
"I purchased ink from them and when I put it in my printer the printer kept reading incompatible. So I called the company and they said that I would have to call their tech support. Tech support did not have a number so I had to email them. This is the 26th and I have been unsuccessful in getting them to send me a return envelope to send this back them."
"This company is a bunch of shisters. I had ordered one time previous to my latest order and their cartridges worked in my Epson. I ordered again and received my order and because of their making bad chips I emailed them several times and they said if I would do this or that that they would work and they did not. I finally emailed them and said I wanted to return under their 30 day warranty and they gave me they address to return. The order was returned by priority mail and insured but not sent certified mail (my mistake) and thru the post office tracking number delivery was confirmed. After they never issued a credit I called my credit card company who isssued a credit to my account pending an investigation with the merchant. To make a long story short they say now they never received the return cartrideges and my credit card company says I have to produce a signed receipt from the shipper that they received. I should have sent certified mail.
Post office insurance claims are only good for sixty days and I am about two weeks past that. So I out the initial fifty or so dollars plus fourteen dollars I paid to return plus they have the returned cartridges which to resell to another sucker.
Over the years I have never been treated like this by any other merchant selling cartridges on line. STAY AWAY! "
"I ORDERD AN INJET CARTRIDGE AND A TONER CARTRIDGE FOR A TOTAL ORDER OF $50.96 , WHEN I CHECKED MY VISA BILL THEY CHARGED ME $4.95 FOR SHIPPING WHICH WAS NOT ON MY CONFIRMATION BECAUSE AT THE TIME ANY ORDER OVER $49.00 WAS FREE SHIPPING.
WHEN I SENT THEM AN EMAIL TO CREDIT MY ACCOUNT FOR
4.95 THEY REPLIED THAT WAS ONLY FOR SMALL INKJETS.
I DO NOT REMEMBER ANYTHING SO SPECIFIC AT THE TIME.
IN ANY CASE THEY REFUSED TO CREDIT ME FOR SHIPPING.
ASIDE FROM THAT PROBLEM, THE TONER CARTRIDGE WAS NOT VERY GOOD. NO MATTER WHAT I DID THE COPY MACHINE PRINT WAS VERY LIGHT AND NOT GOOD QUALITY.
I WENT BACK TO MY PREVIOUS SUPPLIER OF TONER AND THE MACHINE WORKS PERFECTLY AND THE PRINT IS DARK AND OF GOOD QUALITY.
I WILL NOT ORDER FROM THEM AGAIN.
CLARA DASHEW
CAD-LOGIC SYSTEMS "
"I have not received my order placed on November 21st, my debit card has been charged. Emails to them resulted in them sending me a tracking number that appears they sent the order to themselves. I emailed them again, they said they'd resend and email me another tracking number on Dec. 6th. NOTHING. I emailed them again yesterday and they sent me another tracking number showing once again that they sent the order to Brooklyn, NY, I live in OREGON. Remember to use a credit card to order from places like this, places you've not dealt with before. I have filed complaint against them at BBB and am working with my bank on a fraud report. "