"I had a positive experience with primebuy.com. I ordered Fluke tester and received it on time, as promised. No delays or payment issues. Lots of thanks!"

"First I would like to clarify my order was time sensitive so I specifically made my research to make sure the product I ordered was in stock, then I proceeded to buy it with a standard shipping (3-5business days). I was patient for the first three days of an order status: AWAITING SHIPMENT. I called Prime Buy for the next 3 days in a row waiting for the shipping to begin and tracking to be sent. Not until a week after I get a call from them saying the product is back ordered and will not arrive until three weeks later. With this information I instantly cancelled the order and had to buy the product somewhere else with a much higher price since demand was high and supply really low. Instead of a cancellation I get an offer for them to wait for the product to arrive and get a $50 discount which is the same coupon available to use when you make a purchase of this amount, it sounded kind of insulting but I respectfully said no I would like to have a cancellation and return. 24 hours later I see no cancellation email has been sent and I had to call again. This time I made sure they sent my cancellation confirmation email, however the cancellation process has taken over 24 hours and a week later my product was ordered. Overall I thank for their fast response, but ended up loosing money for the long time they take to check stock availability and Order status, but if that is the case they should have offered me a better resolution for my case. I am currently waiting for cancellation and hope this serves better for future clients, and hope one day I will be able to work with Prime Buy."

"As usual, it was super easy and hassle free to order. Contacted to rep to discuss a few questions concerning the place of delivery. The person I spoke to was very helpful and friendly."

"Prices were better than anywhere else. I would shop with them first; you can find here a good depth of plumbing products...although this applies to other goods as well."

"The prices are average but the customer service is really friendly and helpful."

"Good prices and the staff is friendly."

"I bought there a power supply not so long ago and had no problem. Recommend"

"I bought a torque wrench from them recently and when using it I found it not clicking when it reaches the specified torque while tightening fasteners. I called customer service and described the problem I had. I was ready for hassle and all the troubles connected with returning the purchases, but actually I got a nice experience. Friendly service rep apologized and offered to exchange my tool. I am really thankful that it took me not much time to get the new item. Everything was just great. Will certainly shop there again."

"Great company to deal with."

"fast and cheaper then elsewhere"

"So far so good! Will shop here again."

"Prompt delivery, great prices, friendly staff, user friendly website!"

"Good quality at a good price with fast shipping"

"Great prices, would order again from them."

"Good prices, fast delivery. Friendly customer service, especially Elina was very helpful to process my order, thank you!"