"fast delivery and cheap prices"
"Ordered item, paid, had tracking number, item never delivered, it spent 2 weeks in japan. No reason given. "
"it was great, i received the right parts as requested and they brought them to my country.
only thing it took awhile to arrive in my home but I understand from Asia to America is far.\
Thank you MegaZip, good job and God bless you all "
"After placing my order I got a message from Megazip. I had to open an account with them just to see the message. That included giving them my email address, etc.
The message was that my order was going to cost me more than I had agreed to pay. That's extortion. They want an ADDITIONAL $30USD. They want me to believe that my order (a small switch 150g +/-) was too large and heavy for the shipping I had requested.
Beware of doing business with these people. Either their system is inaccurate or they are scam artists. Either way not safe to deal with.
June 2, 19
UPDATE:
Megazip has reached out and attempted to resolve the situation. Very surprised as I've never seen a company go out of their way to resolve a situation with a customer in this way. This is currently ongoing and I will update this again once everything has finished. If everything they have said to me in their correspondence this review will go from 1 start to 4 or 5. More updates to follow.
June 5, 19
FINAL UPDATE:
Well Megazip really went out of their way to make things right. Can't say I've ever dealt with a company that cares about what their customers think. They identified the problem, rectified it and assured me that they are taking steps to prevent this from happening. Really a positive interaction. Most of us are used to companies not caring but Megazip seems like they do.
June 25,19"
"I recently bought a pair of KYB rear shocks from Megazip. After installation the shocks made loud noises while going over small bumps or divots. I contacted them, and they basically said nothing could be done for me. So I bought another pair of shocks, different brand from another company and they are working great. Moral of the story "I had to pay twice for my shocks, thanks to Megazip".
Thanks Megazip
Tod M Sparks
( Your unhappy customer)"
"I needed parts for my Kawasaki Z1000....took a chance and got to MEGAZIP, ordered once, ordered twice.....so far so good!!!! Highly recommend!!!!!"
"worst service EVER!!!
ordered stuff over a month ago STILL not here!
tracking number invalid. i paid for an item was later told unavaliable. was not refunded!!
was told part would be updated as not avaliable on microfiche. it's STILL there for someone else to pay for and get told not avaliable. all a month ago!!"
"highly recommend this store. I ordered a lot of small spare parts. all sent and on time"
"I purchased a specialty OEM part for a 10-year-old Lexus from Megazip. I had concerns about ordering from Japan to Europe, but gave it a try. The part was delivered quickly and conveniently, and with considerable savings over purchasing at a local dealer, so I was very satisfied. Will definitely use again!"
"Very easy to make your choice of which motorcycle you have. Than you will receive the correct parts for the mentioned motorcycle.
I love to buy at Megazip and are very satisfied with the follow ups about these order.
Also delivery was as planned in time.
Great service!!
Brgds
Hans Hofstede
The Netherlands
"
"Great to deal with,fast shipping.products as described."
"all perfect as usual.
very fast and good customer service"
"If you want your parts fast, forget the US branch of Megazip. One of my last orders took 50 days to get to me and I paid big money for USPS priority mail. They also don't package economically. They put small parts in big packages and the parts could have been put in padded envelopes saving customers money. The US office manager should be fired and the manager from the branch in Japan brought in as I have never had a problem with the branch of Megazip in Japan. BTW/ Customer service is useless company wide. Also their payment system has never been fixed and I have to use my personal paypal account to pay. Can't use my visa card or their paypal site. I only order parts from their US office if I can't get them somewhere else. Japan office, no problem!"
"Great product and well packaged"
"All spares on its original envelope and with manufacturer lavels.
All new and well packed. Fast shipping and good service.
Recommended."