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1/5

2002-08-09

"Still waiting for some kind of response/invoice/email from the 3 separate requests I've made over three days by email.
I'm really bummed cuz I can't get my comp up and running without this email.
Rating is such a hassle especially when it's a bad one. I've been waiting since late July for my order and still haven't heard a peep from these guys.
If I ever get my memory I'd advise anyone and everyone to stay away from this seller.
"

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5/5

2002-08-06

"EXCELLENT!

Bought 2 pcs of 512MB DDR2700 on Wednesday and were supposed to ship out on that day via FedEx 2nd Day Air. Didn't happen. I called the next day and they upgraded my shipping to FedEx Next Day Air so I can have it before the weekend. Which I did.

1 of those 2pcs was defective. So I called them up on Monday got a RMA with NO hassles or questions and not only were they able to ship me one same day, but they used FedEx next Day Air free of charge!!!

Infact, I just recieved it a couple of minutes ago at around 10 in the morning!

On top of all that, they upgraded my memory module from Generic to Samsung Free of charge!!!

I will definitly advise people to buy from this company and will do so myself in the future!

A special thanks to Ray!
"

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Is easy to do business with
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Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
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Delivering products on-time
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Delivering products damage free
Being updated on the exact date the delivery was sent
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Overall quality of ordering process

4/5

2002-07-25

"Decent. I ordered a CD Burner from this place because it was extremely cheap, ended up adding an ATI Radeon8500 64/DDR video card to the order since the price was also very low.

I got an email with a FedEx tracking number and nothing else, besides the recepit page on their site at the end of the checkout.

Both items seem OEM, boxless, and came bubblewrapped in static-safe stuff. That is cool with me if that is how I save money.

The drive seems great in appearance and performance, a 16x NEC CD-burner. The OEM video card was slower than the GeForce2 on my old CPU, although much faster than the GF2 (in quake3 anwyay) on my new cpu but before I knew this, I made an RMA request suggesting I exchange it for a different card, but no response. Probably because nothing's really wrong with it.

Lack of detailed confimation aside, I must admit I got 2 good well-working peices of hardware, promptly, and at a Very low price.
"

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5/5

2002-05-13

"I bought 500 cdr's made by Dimond, the cd's work fine and are the correct order I purchased.Took 4 days to get here not bad from Santa Clara, CA to Detroit, MI. I will buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status

1/5

2002-04-30

"Just don't buy from this company. Please.

Attempted a motherboard purchase last week (4/23/2002), never received a receipt email with an invoice number, was never told it was on backorder, and had my credit card charged with the purchase anyway. Took three calls a week later to figure all of this out and get the order cancelled.

One note -- the first person I talked to, Julia, was worthless as a representative. The second managed to resolve the problem in less than a minute (and even sounded angry at the first person for screwing up twice).
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2002-04-01

"I took a chance on this company even though I read other bad reviews. I ordered the gen16xsp500 on a Sunday and received it on a thursday which was great! The packaging was ok, the price was fair, the cds worked fine. But I did Problem was it was the wrong order!!!!! I thought to myself before hand how it was virtually impossible to mess up cds. But they proved it could be done. It clearly stated on memorymedia.com site that these cds were 80mins which equals 700mb. Guess what they LIE. The cds are 650mb. And now I have cds that I really can't use since all the stuff I burn are from 650mb - 700mb. And if I want to return them it I have to fork out the money to ship it back which will be around $20 and I also figure they would probably say the cds are fine and are 700mb so then I would've waste lots of time and energy. So I guess you do get what you pay for. I recommend everyone to NOT ever buy from this company again. You will be like me and all the others that came before me. You'll be one unhappy customer."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

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