"good price
good delivery
good serivce"
"The WORST service I have EVER encountered online.
Needed a specific type of USB stick for a data recovery job. Very hard to find, and thought I had lucked out when I located stock for sale and available on http://www.memoryten.com/
Ordered the drive (a 2gb Sandisk) usb. It cost $30 to including shipping from the USA.
http://prntscr.com/2lhtsj
We paid immediately, and awaited the order to arrive, which it did, within a few days, in a courier envelope.
I was surprised when I opened it to find a totally different flash drive model inside.
I emailed them 23 dec advsing they had sent the wrong item.
http://prntscr.com/2lhuho
No response 2 weeks later, so I emailed them again
http://prntscr.com/2lhunj
No response 11 days later, so I emailed them again
http://prntscr.com/2lhuwd
I get an email the next day (this is 26 days after the initial purchase!) admitting they made a mistake and offering for me to spend another $10 and they would ship it to me for free. I had already explained, via email, *twice*, that a substitute item would not work, and that I needed the original item. Obviously they had not even read any of the preceding emails.
I emailed them and asked that they refund my money, as the item they had sent was not what I ordered.
http://prntscr.com/2lhvqq
several days later later, and still no response from them. I emailed again.
http://prntscr.com/2lhvw7
That was yesterday afternoon. Another day has elapsed (5 days since I requested a refund, one month after the item was ordered) and "no response" from them! Again!. That was when I did a quick search online and found this thread.
Needless to say, I will never be dealing with them again. This is some of the worst service I have seen in a long time, and I wanted to jot this all down for anyone else thinking of dealing with them in future.
8 emails. One month of our time, and our customer's time, wasted. Our mistake was dealing with them in the first place.
I then tried to phone them, left a message for the person who had dealt with this, who I was advised was at lunch and would call me back.
Nothing.
They posted on another website where I had made a complaint, offering a refund. Nothing happened.
This is, by far, the worst customer service I have ever experienced online. "
"i was able to find what i needed, order what i wanted, and it worked exactly as advertised
and your web site uses black text on background color - since i use white text on black background i cannot see what i'm typing - you should be using foreground color for text, not black"
"After order was confirmed by e-mail and charged to credit card, order was not send, and refund was made to card. No reason was given and no e-mail of non delivery of product was sent. Company site has no record of order."
"Everything arrived in the mail safely and I tried it today and it worked great except for the fact that I failed to realize that 32-bit server OS only recognizes 3GB max. The only other concern I had waiting for the package was trying to find a tracking number.
In any case, everything worked great and I have saved your website address for future dealings. "
"the memory was delivered quickly and performs excellently...
memory was correct speed and size needed."
"Slower delivery than I expected. Ten days from order to delivery."
"Very convenient shopping and fast delivery"
"Quick shipping via Fedex. Product intact and was exactly as ordered."
"The product (laptop memory) received was "generic" with no mfg. name evident. However, it did work just fine. Shipping also took longer (about 7 days from order being placed) than expected, perhaps because of Christmas season. Overall, very happy with experience and would order from the again.
"
"Grest prices. Large selection. Everything I was looking for."
"It is quick and easy to do an order."
"good site and good experience"
"Memoryx.com always comes through and is my go-to place for memory."
"Product arrived as ordered and well packaged. The price was extremely competitive. I am completely satisfied with my purchase."