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Return/Replacement policy:
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Verified
5/5

2013-07-30

"what a great company. they were really knowledgeable about my questions. As well as their return policy. "

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Verified
5/5

2005-09-23

"I placed an order on-line at around 10AM on 9/20 for a Compact Flash card. I almost immediately received a confirmation e-mail and received the card in the mail on 9/22 with USPS! It was packaged very well and arrived in perfect shape in sealed manufacturer's retail packaging. A very pleasant and efficient experience. I will definitely use them again."

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Verified
5/5

2005-04-20

"Bought a SanDisk Extreme III 1GB SD card and was very satisfied. Good price, fast shipping and great service, what more can you ask for! Highly recommended!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
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Verified
5/5

2005-04-15

"I do a great deal of shopping on the web. I have had very few bad experiences and most were O.K. to good.
While shopping for a 2GB SD memory card for my Treo 650 I anticipated bad ones. Many promise hard to get items & few deliver on time. Within hours I started getting emails: Order Received; Order Being Processed; Order being shipped; FedEx tracking #; Etc.
It was delivered much sooner than I anticipated and I am quite happy with my experience with this company.

"

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Likelihood of customers making future purchases
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Variety of brands and products offered
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Overall quality of ordering process
Ease of checking order status
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Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
5/5

2005-02-26

"Ordered Delkin Pro 1GB SD card on Monday 2/21. Within a span of 3 minutes, I received emails describing my order, my assigned account information, and a receipt for my approved payment.

Received email shipping notification at 8 am on 2/22. Received card via priority mail on 2/24.

Card was exactly what was advertised. Even included a copy of their business card - Nice Touch! Invoice had a note saying "If you are unhappy in any way, please let us know how we can improve"!

Would definitely do business with Memory on the Move in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
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Verified
5/5

2005-02-02

"A few sites need lessons from this reseller. I ordered 1 gig of SD Extreme III which was backordered everywhere else. Ordered on Saturday, instantly received 2 email notifications, 1 of my order, another of payment approval. Shipped on Monday (another email). Received item Tuesday packed nicely and in perfect condition. Will be buying here again with no reservations. No waiting or wondering with these people like some other places. Thank you for great service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
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Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Being knowledgeable
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Verified
5/5

2005-01-21

"Excellent service - fast shipping. Great return policy. I received a memory card that did not work with my camera - and after shipping it back they sent me a different brand - no questions asked. Very professional."

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5/5

2005-01-10

"Won a photo contest at a popular photo website, the prizes offered (by MemoryOnTheMove) were items we already had. Michael was very accomodating and gave us credit which allowed us to select other items. His customer satisfaction philosophy is great + no hard sell ... so we ordered even more stuff!

Update: All items received on-time, well packaged. Great company to do business with.

Instantly received email confirmation upon completing our online order.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
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Being easy to reach
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Resolving problems
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Being knowledgeable
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Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-01-06

"Memory on the Move is a textbook example of what online shopping and a great buying experience should be. Asked questions via email, got response in a very reasonable timeframe (they weren't just sitting there waiting for me, which would be another issue). Ordered newest latest Extreme III SD card and got my "order acknowledgement," "order in stock," and "order has been shipped" email notifications within hours (and this was during the Christmas crazy rush). They said USPS delivery in 3 days, it was there in 3 days. Until such time as they were to screw up, and that seems highly unlikely, these guys get all my future business and all my referrals! Great job MOTM."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
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Verified
5/5

2005-01-03

"Recently purchased a digital camera and needed basic advice regarding purchasing another Secure Digital Card, etc. Michael returned my telephone call immediately and took the time to inquire about the kind of camera I was using and my specific needs and to clearly answer my questions. He also explained to me what a Multi-Card Reader is. Customer service was wonderful.
SD Card and Reader were shipped by US Priority Mail the very same day. My family and grandchildren shared the excitement and ease of a digital presentation.
Product pricing was excellent and shipping was just the cost of Priority Mail without any additional handling fees.
Shoshana G
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
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Customer service resolving problems
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Verified
5/5

2004-12-31

"Memory On The Move,

My transaction with this store was an excellent experience. My questions (emails) were promptly answered. Finding an outlet that offers USPS shipping is very rare... the majority of outlets have FedEx and USPS only, the shipping cost with these two shippers are often more than the items purchased. I rate Memory On The Move a 10+. This outlet takes care of the customers needs with professionalism!

Dennis Hahn
Anchorage, AK
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-12-06

"Memory on the Move is a top flight reseller. The customer service offering is fantastic. They offer great advice and will go to great lengths to educate you about products. Very helpful. Also, their prices are low. I recommend this reseller highly to any one who is purchasing computer accessories.
"

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Is committed to quality products and services

Verified
5/5

2004-12-03

"I could not be MORE PLEASED!!! These people, espcially Michael, are the real deal. Good prices, excellent serivce and no "bait and switch" like you run into with other mail order places. You can use this company with complete confidence that you wlll be treated like a true customer, not an opportunity to up their commisssions. Oh, I was NOT paid to write this and I am NOT a relative...just a truely satistied customer...you can be, too!"

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Is committed to quality products and services
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Verified
5/5

2004-11-17

"This store is great! Prompt service, good pricing, no pressure, delivers as promised. Buy whatever you can here, I know I will."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
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Being knowledgeable
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Resolving problems
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Being easy to reach
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Being trustworthy
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Customer service being easy to reach
Customer service resolving problems
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-11-11

"Great service! I ordered the product at 5pm and had it at my door step at 1pm the following day. Went above and beyond to keep me informed on the status of my order. Thanks for outstanding service.

Matt Waller - Owner
Small Fry Sports Photography
Ft. Worth, TX.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site